Having difficulty with new user creation for one user: New user was created from Admin - Users but no activation email was received by new user. User record has application access granted for...
I am using Jira server - 7.3.6 and Slack App - Jira Server Alerts. I have configured the Jira webhook to include: JQL: project = IT AND priority = P0 Issue created upda...
Is there a way to create a report that shows how many tickets each individual client/user has created? Using cloud to trial JIRA, planning to move to server eg. Jane made 4 tickets, Tom made 6, Car...
Hi everyone, I've set up several custom fields with the wiki style render selected in the field configuration. However, while the renderer is visible on the create issue screen (I...
My company is migrating our Atlassian suite to a completely new infrastructure and we start UAT next week. I would like to provide testers with a starter checklist or set of test cases to run t...
I have user that is having issues with is email addresses and user accounts. His first account was created in 2014 using the company email address of durga.prasad@xpologistics.com on the xpologistic...
Is there a way to add a user who is mentioned using @User in the comments sections being added as an watcher automatically.
I'm not sure I understand how the "Time To First Response" field works. When I query for all Service Desk tickets created in the last 30 days in my project (project = nnn and created > -3...
This is not a BITBUCKET or JIRA administrator level request - this is for an AVERAGE user. What i describe here is what I saw at a previous employer- they used this method to join various GROUPs - A...
Hi , Encountering issues when trying to do a bulk export of Test Cases to Excel. 1. Filter by project and label under Search Test Execution 2. Result come back with 300+ records for the labe...
Trying out JIRA Core for business process, task management, but many items missing from the board compared to JIRA software; mostly things like swimlanes for users, prioritization of tasks by priorit...
we have many customers and are running sprints for those customers using our instance of Jira. We have a customer who is leaving and we need to export all of their history to a new ins...
Hi Team In our jira instance board administrator are suddenly removed from most of the boards. Can you help me to construct the SQL/database query to check how many boards have no administrator. We ...
Hi, I have around 150+ test cases which were written in an Excel. I want to import them in Jira. I have tried with Zephyr Import Utility, but only last row data from excel is updating in Jira b...
There are two aspects I want to configure so that we have appropriate management of rankings on the backlog. Firstly, I want to ensure that only a specific group of users is allowed to change the ra...
I accidentally moved a ticket from dev complete to In QA on the Kanban board. Now I can't move it back. Is there a way to perform this task. Right now, due to the workflow, I cant do so.
I have a project that shows up in the projects list, but appears to be archived. I am unable to restore it as there is no archived projects list. Where should I look to help fix/diagnose this problem?
I have 25 post functions in create transition of the workflow.How can I copy all the post functions from create transition to another transition? Thanks, Dinesh
I am a watcher on all Service Desk tickets, but i don't always get notified when a customer adds a comment. For some i do for others i do not. If an @myusername is used then i of course get the ...
I have a list of tasks in column one, classification of the task in column two and four additional columns. The number of rows is 100. I what to pull this list into JIRA to do tasks. ...
In my environment, self-hosted tools, like the Atlassian tool suite, is a requirement. With HipChat, self-hosting was possible. Since HipChat is going to be discontinued soon and since Slack can...
Hello, We are reviewing Jira and are confused about licensing. We have 11 people, 6 who develop, all do projects and 8 who do support. what is your recommendation for subscription....
So right now I can run a search, save it as a filter, and then display the filter results on a dashboard. Is there any way to show JQL search results as a pie chart without having to first save it as...
I have a dropdown field in a tab where the user selects a project type. Based on the selected project type the relevant tab has to be shown and other tabs has to be hidden. I see the same question i...
I have a story with tasks that have sub-tasks. I have assigned LOE to the sub-tasks When I look at a task, it has an aggregated total of the sub-tasks in the Time Tracking section. When I go ...
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