Issue with Embedded Images in Jira–Azure DevOps Email Notifications

[David Martínez López]

Hello everyone,

We have an integration between Jira and Azure DevOps (getint.io) that synchronizes comments. However, when native Jira email notifications are sent, the content is not displayed correctly.

Specifically, images embedded in Azure DevOps comments do not appear in the emails, or incorrect/unrelated images are included instead of the original ones.

We would like to know if there is any configuration or option within the app/integration that allows these embedded images to be synchronized and sent correctly in Jira email notifications on Jira Cloud.

Thank you in advance for your help.