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Community resources
Jira
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When exporting issue from Jira, its not exporting all of the entries in the "labels" field. It's only exporting the first 7 labels entered for one issue, even though for some jira tickets there are m...
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I'm trying to figure out how to run a report so we can see all our Stories with the text "Time" in them so it shows all SubIssues/Subtasks on that story and total of time spent for that SubIssue/Subt...
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Change access to the Jira Service Manager portal with username and password, but the user does not h
How can I change the access to the Jira Service Manager portal with username and password, but the user does not have the email address?
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Hello! I am creating an automation that sums up all the work hours logged in all items under an initiative and add the number to a custom field in Jira Product Discovery idea. My work-items tree ...
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Hello All, I created this automation to update the summary when a field value changes: I have managed to get the date format the way I want it but I am struggling to set the corre...
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Exactly like the title mentions... I am trying to query for when a child issue doesn't match certain parts of their parent from the 'Details' section of the issue. I do have access to scriptru...
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My companies Jira url - https://jira.tuigroup.com/ on the app how can I access the above Jira Cloud using the app as it has better functionality to the other JIRA app. I ...
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Hello! Context: we are using a Kanban board for which ranking feature is activated - "ORDER BY Rank ASC" in the filter query - "Using Rank" appear properly in board configuration. Issue: over the l...
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Hello - I'm requesting assistance to setup an automation rule. When the Assignee for the overall Story is changed, I would like the assignee for all Child Issues of that Story to auto update to the n...
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Hello there! I have an issue and it has the parent link set. I want to retrieve a custom field value from the issue which is in the parent link. Basically I want to compare the two custom field valu...
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I haven't noticed this until recently and cannot find any reference to it in release notes. Currently the last option on most of my boards was Insights. Now I see Date Fields but when clicking on it,...
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Hi, In Confluence Premium there is a "Mission Control" page that gives good info to Confluence Admins. It would be nice if the same/similar was offered to Jira Cloud customers (at least premium and ...
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I want to know if we can share the JIRA ticket issue with a group email which will be stored in the emails for future references. They shouldnt be notified for the changes in the ticket. its only a o...
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Hi, I am trying to create a filter for Aging Open Tasks that were created 30 days ago in JIRA that considers two dates, i.e., "due date" (if the forecast due date is blank) and "forecast due date" (...
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Context, on a ticket, i have : an issue date field a date automatically set when I transit a ticket into the blocked externally column What I want to do : calculate the new issue d...
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Hi all what are the options to have Releases across different Jira projects ? Any way we can combine tickets from several projects in the same Release ?
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I signed up for bugs.mojang.com a few years ago and saw one of my posts I would like to delete. However, I cannot access my account as I do not remember the password or username associated with it. I...
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I have a 'Project A' which has stories and subtasks worked upon by 'Team1'. Once Team1 marks the sub-tasks as Done, I need to create story/ sub task in 'Project B' for 'Team2' to start looking into i...
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How do I give my customers a url where they can see all the open and closed tickets that they've raised with the service desk?
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Dear all, After to add a "Custom fields" that are supported : - Percentage of completion - Planned start date - Expected end date - Estimated time (day) - Time spent (day) It is impossibl...
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We setup a new Work Management project and like the look of the summary page it ships with https://<orgName>.atlassian.net/jira/core/projects/<projectKey>/summary However one of the wid...
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I am using jira free tier one i have seen it is free but my team not receiving any mail updating of the jira items. Should i add it manually.. like attached. is it free or i need pay.. ...
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Hi all, As a title say, I am trying to change the jira status using REST API. I have written a small script. Unfortunately, it is not working as expected. Can anyone look i...
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I want to implement this use case: Our company orders a lot of things: Hardware, Software, accessories, services,... and I want to keep track of this: - In which status is a certain order? Planned,...
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Hey there, I would be super glad if someone could point me to the right direction. Here is my issue. Context: I'm working on a project that involves integrating our internal applications wi...
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| June 23, 2025 8:35 AM PDT |