On the customer portal, my client has logged tickets/requests, but is only able to view 7. How can we fix this? Thank you. Regards, Ugan
2 dimensional dashboard gadget columns, X-axis values should be sorted based the Severity drop-down values. Instead the values is displayed in alphabetical order.
I have added a story with 5 points , which has sub tasks. Logging sub tasks reducing the time estimate for that specific sub task. how to burn story points?
Can You Guys Please Help Me in fixing this
When I export the output of a filter, I do not want all fields to be exported or displayed. Is that possble? regards Rishi
Hello i want to create a filter in JQL where i can view all my stories and mask out the subt Tasks to get a better overview any tips? thx
I have recently created a new workflow for my subtasks, which is a simple "To do", "in progress", and "done" workflow. Each status has "all statuses can transition to" enabled. Only the "subtasks" is...
Hi, I would like to know if there is a report or filter to know when and how many times the user has connect to the JIRA Cloud client site. Thanks in advance. Regards, Jorge Ruiz
Hello, following problem occured: We implemented the following automation rule in Jira Service Desk if comment added / edited -> if user not agent and status "Closed" -> then transition to "...
I am looking into the differences on features between the paid Jira license and the Jira community license. What are the actual missing features on the community license?
Bash scripting
Bash script in jira
Hi, I placed a field (due date) for one of our projects. Unfortunately not all the users can see the field. the Due date field is used for other projects as well. I therefore also tied ...
We already have JEMH add-on installed and configured to handle incoming mails. We plan to install JETI (Jira Email This Issue) add-on for mailing issues only. However, it also has a section for hand...
We've recently been asked to do some work on measuring when a ticket was created, 'done' and released. I've created custom fields using ScriptRunner to measure duration between 'created and done', a...
Hello. I have Server Jira v7.11.2. I use API v.2. So, I want to change assignee to another user. How can I do that? 1. I haven't possibility to use URL like https://site.ru/res...
Hello! I am trying to share a filter, that I own, with a certain project role. But when I click the edit filter button, there is no "share" or "Teilen" and I also cannot select Project roles. Best R...
Is it possible to filter out issues that have more than one value selected in a Select List custom field?
We are using JIRA automation and I'm wondering if it is possible to automatically move a ticket from the current sprint to the bottom of the backlog when changing the status?
I am not finding the steps to create program increment in ejira
Some weird JIRA behavior has been discovered yesterday. For most of the plugins JIRA does not allow to view their details anymore. When I press 'expand' triangle on certain plugin, JIRA shows pl...
I have created an issue have a BU number. I need to move this into an existing Epic. How can I do this?
Hi Team, I am using Comala Workflow plugin in confluence to send mail to the mailbox configured with Jira project. Comala workflow plugin helps in creating the states for the confluence pages. So w...
Hi all We have enabled Jira service desk in addition to having a JIRA next gen project. We have started tracking time against resolving open issues. This is showing and working fine. The request I ha...
Hello, The scheme used IMT_APODU_Kanban_PermissionScheme does not have any role granted to Manage Sprints. Is is possible to update it or I have to change it? How this request can be raised?  ...
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