Community resources
Community resources
Jira
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Hi, I looking for way to get days to maintenance expiry in Jira Software with Script Runner. I found getDaysToMaintenanceExpiry() method in com.atlassian.jira.license.LicenseDetails but when I try r...
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I use Firefox's built-in spell checker. It works for the Description and Comments fields, but not the Summary. Is anyone else having this problem too? Is there something I have to c...
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Hi, I've just installed Jira Software for learning purpose and everything is fine except issue types (Epic, Task etc) which are in my local langueage. Language in Jira is set to English. I can't fi...
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Use case: Lets say I have issue A opened. Then someone (without knowing issue A is opened) opens up another issue (issue B) which discusses the same problems outlined in issue A. ...
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During my free trial, I used the name sarahslab.atlassian.net. I'd like to change the "sarahslab" part to a name that is more reflective of our groups name. How can I do this?
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I want to change the subject in the emails that jira send as notifications, can a put other fields in the subject?
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Hi All, I need to compute the days between created and resolved and save this value in a custom field. Does any one can help me with this request?, I have script runner installed, but by knowledge ...
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Here every on is saying to retrive the data using Rest api. I'm new to this rest api, Using this rest api how can I retrieve the data from jira to power Bi . Please help me out
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Please be aware that creating a new custom field context for existing projects will loose data that were entered in the existing issues. In theory, the custom context (besides global context)...
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Issue type field doesnt populate the issue types listed in edit screen which is created and attached to edit screen. Where as the create issue screen has issue type field and has all 4 fields populat...
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I am having to work around the Service Desk, serious flaw, lack of the ability of Collaborator comments appearing on the Portals. I have that part, switching comment to be an Agent comment and chang...
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How can you see if an issue from a next-gen project is part of the backlog or not in the issues list
If I search issues and search for all issues, how can I tell if a particular issue (from a next gen project) is in the backlog or not? Or put another way, how can I search for only backlog items, or ...
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I am a Jira Cloud admin and I chose the new issue view for myself in the past, configured it, and I'm happy with it. I have a newish non-admin user who sees the old view when she navigates...
485 views 1 0 Deleted user February 7, 2019 -
We are using JIRA (v7.9.2), when creating an issue we will set a "due date" but when the sub-tasks are created as part of the workflow, the due date field is blank. Is there an easy solution to...
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I was debating and looking at options on how to auto reject tickets in a certain project based on set hours. i.e. we have change freezes for holidays, so during those times we'd automaticall...
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i have a grouper "by fix version(s)" for epics: I have got something like this: abc-1.0.0 -epic 1 summary, duedate: 25/jan/19 -epic 2 summary, duedate: 05/feb/19 cde-1.0.0 -epic&n...
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Hi all, So I'm trying to import all my tickets from youtrack into jira. The problem starts when I look at how the tickets ended up. Our tickets have screenshots, and Jira only shows the HTML for tho...
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We are using a Jira server instance (v7.6.0) and are looking at a way to show keyword searches in a gadget for example in a group of tickets or a project, certain keywords appear. For example: gradie...
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One watcher I could remove another I cannot. The one I cannot set up Jira Service Desk.
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We recently upgraded JIRA from 6.4 to 7.13. The team doesn't like the arrow icons for high, medium, and low priorities. They prefer the colored initials H, M, L. When I try to updat...
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user 1 is a service desk/portal customer and a jira software licensed user user 2 is a service desk agent/team and also a jira software licensed user When a linked issue is created from Service Des...
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One of my jira users is having an issue where anytime she clicks on an attachment within an issue, it auto downloads without previewing, and it's driving her nuts! I am not having the same issue.&nbs...
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I am in the middle of a two week sprint, and I can see the burnup chart, but I don't see any option in Reports to let me switch to the burndown chart. In other words, I see the system defaulting to t...
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I'm trying to restore a single project from a backup, as described in https://confluence.atlassian.com/adminjiraserver074/restoring-a-project-from-backup-881684008.html?_ga=2.177264672.409238976...
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I see that you can have Teams in JIRA and we created few teams for our organization but would like to analyze data for certain teams and was curious to know if we can access that Teams info through A...
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