We use Jira to manage our software development projects. I have to generate a report that shows when a developer began work on the issue, when they completed work, when testing resources began testin...
We want to keep Dev and QA sprint separate. Can someone help with best practices to be followed ? Also when we should close any story in this case? We are planning to mark story Dev complete onc...
Has anyone else noticed that the new update has caused all kinds of issues with the kanban board? I create a new issue and it won't show on the board but it's showing on the backlog list. ...
I am trying to bypass Shibboleth to use REST APIs. Tried on http to turn off Shibb authentication for "rest" directory but get a dead link error when I try it something like this https://jira-server...
I added the custom field story points estimate on the bug issues. I want the bug points to show and to be calculated in the sprint total points.
When I finish a sprint, I would like all unfinished items in closed Sprint to move automatically to the next open sprint. How do I configure this?
We have been using a multi-project filter to feed our classic jira board. This is useful to get an overview of all projects and team reports for all projects brought together. We are a small team wit...
Is there a way to manually create the link type "Review Comment" on an issue? In the "Link" dialog there's no option.
Hi this is possible to write JQL to display all of task: 1. with subtask assigne like assigne of task 2. with test casle assigne like assigne of task Thank s for c...
We're having problems isolating the last time a comment was added to a service desk ticket that was visible to the customer (i.e. when was the last time they heard from us versus all the internal com...
I am trying to find if we met SLAs on closed tickets. One SLA that I'm trying to verify in our closed tickets is that a ticket will not go more than two weeks without an update. Is there a way...
An employee unassigned all the work that was in his name. Is there a report to see what has been unassigned?
I am JIRA 7.9 server version I think and I used to be able to move a task to a story under the more menu item. I cannot do this anymore.
I was hoping to create different queues so that if an issue is beyond a tier 1 agent's scope, the tier 1 agent can escalate it to a tier 2 agent. How would I go about creating these di...
I'm attempting to add a blocked column for a board. I want any issue in the board to automatically transistion to the blocked column when the "blocked by" property is set on the issue. Also - nobod...
I have been using the Business Project for managing my Epics for a couple of years. It seems now that there is no way for me to mark an Epic as done so that it doesn't show in the assignable li...
We are trying to build our system for an IT department. We have several groups within our IT department such as Infrastructure, Support, etc.. Is it possible to create groups within a project so issu...
I have been trying to access/render the IssueCRUD servlet through a Web-Item module inside a Project Template created using Atlasssian SDK but it is showing the 404 error i.e. "Oops, you've found a d...
Hello people! I have a problem: I have a screen of an issue (the "Edit issue") that has two visible fields and two hidden fields (the hidden fields are just for fill another company´s plataform). T...
Hello, I have a question and hope someone can help me here. Is there a way to have time tracking for 2 people in the same jira ticket? Thank you in advance, Rafael
I need help with this known issue with cascade selected list customs fields in jira cloud: https://jira.atlassian.com/browse/JRACLOUD-70961 Does anyone has a better workaround than the one given in t...
Hi Team, Hoping you can collectively help. This has been vexxing me for a while. JIRA Server 7.3.0, Maintenance Expired I've inherited a JIRA instance where a previous project admin ha...
Is there a way to build a filter for previous sprint? I see currentSprints(), closedSprints() and futureSprints(). closedSprints() returns too much and I am unable to apply simple math like [c...
I am using Automation Lite for Jira please help how to create a rule to automatically move the story to done, when all tasks related to that story are already done
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