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Can't create an issue without Resolution

Polina Aponasenko
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March 17, 2019

I am trying to create an issue, which yesterday I did without any problems, but today it asks to choose resolution. Options to choose from are "Done, Won't do, Duplicate, Cannot reproduce". What should I do?

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Jack Brickey
Community Champion
March 17, 2019

Someone with admin permissions has changed Resolution to be a required field which is a very bad idea as you have just found. Resolution should only be required when an issue is transitioned to Done. This can be done within the workflow by using Validate and associating a screen that has the field displayed for every transition to Done. Alternatively you can use a post function to set the resolution to Done but then all resolutions will be done..

Polina Aponasenko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 17, 2019

Thank you! 

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