Hi Team, I want to explore escalation services in JIRA. i need a step by step guide to start the process, How we can include the escalation service inside the workflows ? How to trigger a automat...
On the Bitbucket platforms https://confluence.atlassian.com/bitbucketserver/supported-platforms-776640981.html Postgress 9.4 to 11 is listed as supported. On the Jira page https://confluence.atlassi...
I'm stuck with a problem and need a fresh pair of eyes... We have one project for all the work the development team has to do across BAU/Support and new functionality/projects. Every major project d...
After a little over a year, one of our users started complaining about agents not replying on her tickets. Upon reviewing them, we saw that the agents DID reply on the ticket, but that the use...
Hello, I have created a custom field with multiple choices I want it to behave like labels/component's, I followed this part https://community.atlassian.com/t5/Answers-Developer-Questions/Can...
how to rename the coustom fields name in the single project when the same coustom fields are associated with the multiple project
Exist any filter to search if on one ticket the reporter doesn't exist? not empty, for example the user create a ticket and past 2 weeks he leave the company , he is removed to the AD and his user d...
I probably need to switch a setting to get the "proper" burndown chart view that show the decreasing guideline and actual performance. What I get now is the RED line (remaining hours) and the GREEN l...
How could we make a filter that shows issues which were modified by specific user/s? By modified I mean all actions - e.g. transitioned issue, was assignee, commented, etc.
Hello! I was searching for advanced information about this topic in Atlassian forum but did not find anything useful information what so ever so I`m making a new question. I wanted to know how can ...
Can we copy Jira boards from one project to another in same instance if yes how?
I understand i can use mail to create issues and comment on a Jira Project. but can i do this for multiple projects. if yes, how?
Hi folks, I have a project where issues in the status Verified should be automatically closed if all linked issues have been resolved for more than 4 days, except issues in 2 specific projects...
As the tilte told
I am using Jira api for getting my issue worklogs, but it returns all worklogs. Is there any way to do some filter? for example by date. Currently my request looks like this .../rest/a...
Hi everybody, I'm trying to understand if, within a same project, I can have tasks/issues that are only viewable by a defined list of users (e.g. based on a specific label or component or whatever)....
Hi, We are trying to install http://www.websequencediagrams.com/confluence/ the instructions say to go to setting and 'manage add ons' for the life of me I can not find that menu in con...
In Jira server, I would like to know if it is possible to block a transition when a ticket has been at a given moment in a given state before its current state (Not necessarily in the previous step, ...
Hello, I tryed to reach Atlassian Support to propose this suggestion, but it seems to be locked for external contribution, so here I am. Deploying a Jira/Jira SD server instance for a clien...
Is it possible to integrate multiple Gitlab instances with single Jira software ? Gitlab version : GitLab Community Edition [11.8.1]
Hi, in a normal project with multiple kanban boards. Can i set columns width ? i need columns with a title (f.e. in progress), containing 2 columns for visualising the issues. kind...
Hi, I need the kanban (multiple boards, fixed visible width) possibilities of a normal project and i need the roadmap and backlog from next gen project. How can i solve this in one project ?  ...
I am trying to import jira cloud issue into jira server and I have created Sprint custom field also but when my import is done successfully I am not able to see Sprint wise issues and ...
multiple Epics can live under a Theme or another issue type.
When is Jira going to support HTML so I can paste emails from Outlook or Word into Jira comments and have them look the same as they do in Outlook or Word or outlook.com ?
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