Considering the following: I have multiple clients, each with software implementation projects managed using the Scrum methodology with two-week sprints to develop different implemen...
Hello Everyone! When opening a general story ticket, the ticket number has a strike-through, example SS-1234 , unless the ticket is part of an EPIC. It doesn't matter if the ticket is in...
Hello, everybody, I administer a Jira Cloud instance for my company and I was asked to see the possibility to Sync some issues linked to others across multiple projects in the same instance. I ...
Hi all, I'd like to create a filter through a JQL search. The goal is to sort out all tickets created by two groups of users and created between Jan 1st and Dec 31st of a year (I'd like to run...
I am trying to set up automation that links new issues to an existing issue. This seems like it should be straightforward, but I get this error: Rule set up: T...
Hi, I am new to using JIRA and would like to learn how to use it to manage my personal tasks and to learn the features for general knowledge. Is there a training I can take to get familiar wit...
Hello, I feel like I may be missing something but I simply want to edit the values I set for a dropdown on a form. When I go to the editor there is no way to edit the fields on my form. I simply want...
Hello, New to Jira and I'm trying to set up a common automation I have used in Microsoft's Power Automate for awhile now. I work a lot of tickets in Jira for individual users in my organization.&...
It's my first time using Jira, and I deleted some initial child issues. Now the automatic numbering is off (e.g. i'm missing tasks 2-3 because i'm deleted them). How do I fix this?
We really appreciate being able to start a timer in a task to track develop, testing, customer education, etc. What we are finding is that a timer is started but people get distracted or sidetracked ...
Hi! A few things about my setup. Using a company-managed project. Using Scrum I have a workflow that includes a "Ready for Release" column (UAT passed, but item is not yet deplo...
como agrego fecha y hora de registro en el formulario de jira service management o que salga el registro en el pDF descargable del cliente.
Say a snapshot was taken of a project using CMJ, including the project's issues. After this a bulk update was performed on the issues in the project. Can the CMJ snapshot be used to restore those e...
I am conducting a review of all our created and resolved bugs and defects which go back as far as 2022. When I am using a filter query within the Created vs Resolved Chart that gets all the tickets ...
Receiving the following error even though I'm an admin Field validation checks failed! Please ensure you have populated Assigned PO, Team, Epic Link It seems that you have tried to perform an...
Hello! I've decided to test importing data into Asset. And I failed. I've done next: 1. Created two Object types: VM and DB 2. Created csv file with only two lines: Object Type,Name,Host name,...
Hello all, We use jira as a scientific lab notebook and each ticket represents a sample in the lab - so far so good. My question is: is there a way to set up a drop down list (intended to s...
Hello dear Community, greetings to all! I have Big Picture configured so that the duration of my projects (or their completion) includes only weekdays (i.e., Monday through Friday). But, wit...
I'd like to see how the data in the Jira Plan could be captured before the tickets included in this Plan get changed outside of the Plan.
Hi All, I am using assignee.DisplayName and its not working. In the mail output of Slack and email message it is giving blank value however if I check on API call directly on issue, its showing Valu...
Hello Atlassian community! I have a workflow where I can transition from 5 different statuses to a specific status (let's say Monitor), and then I can transition back to any of those 5 statuses fr...
Hi, I'm looking for a way to populate the list of options for a custom list field by with the response provided by an external REST API. Thanks for you help.
Hello everyone, I have a question about Jira Automation: I synchronize two projects with Jira Automation: If I create a story with certain conditions in project A, then my Jira Automation rule copi...
Our business leaders are concerned about critical tickets that have auto-closed due to inactivity. Has anyone come up with a query that lets you search specifically for auto-closed tickets, as in, ti...
Hello Community, We're setting up the project board and absolutely need to work with filters but we're facing limitations since we don't use Jira Software Cloud. Right now, whenever I create quick f...
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