Community resources
Community resources
Community resources
Jira
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Hi, I was going through the documentation but couldn't find a way where I can format the automated email received from JSD. Objective: To format the email received (Upon using Email ...
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We use next-gen service desk projects in cloud. It is essential for our business to have different workflows for some issue types. Specifically, we need to be able to add more interm...
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Want to enable export button to csv or excel on the all issues screen. Please suggest how to do that?
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I am trying to create a JQL query to generate a list of tickets which are linked issues. For example, 1. project = ABC 2. Issues in project which have linked issues 3. Restrict "linkedissues...
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I have some data in AlienVault central How can I pull data from AlienVault central via REST API and put it into jira? Has anybody done such activity?
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In order to create issues in JIRA from a Confluence page I want to use JIRA's REST API. I wonder which is the best way to pass credentials and make authentication. I have solved all connection issue...
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I cannot change the main Project lead from a former inactive user to myself or anyone else. I am a Jira admin as well as another user and it keeps populating "No Matches Found" no matter what I...
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One of my colleague informed me that there was a setting by which JIRA/ATLASSIAN will automatically sync up the new created users in G Suite accounts which was working before but they are not now for...
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Hi- Complete newbie to Jira. I have an Epic associated to an issue. How would I track the overall issue due date (that I don't want changed for visibility) from the due date I'm asking client to prov...
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We are using cPrime SIL Scheduler for some tasks, however even though the SIL Scheduler looks like everything is running the jobs just aren't executed. No info in logs, no error messages, no...
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Looking for details on how to call a test case while writing another test case, T
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Migrated a service desk project from cloud to server. However, the customer request types fields show "No Match" and the issue SLAs are not showing any tickets. Has anyone had any experience with thi...
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Hi! I want to find all issies which affects only one system. We have RFA with a filed for "affected IT system" This filed may inlcude many diffrerent systems like "SEP ERP", "BW", and about 20 oth...
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I had a request from a user where she wanted to see the whole name of the options displayed below when you hover on it in the Assignee field. The names are pretty lengthy and pretty ...
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Hello! We need a special checkboxes field - if option A is checked then an url field should appear and users need to add url. How can I do this?
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...ersionManager.getVersionsUnreleased(10207,true) as List def tarversion= versions.iterator().next().toString() if (releaseVerFieldValue !=tarversion) { log.warn(versions.iterator().next()) return true } else throw n...
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Hi All, We just had a very odd thing happen on our system - a user was working in a backlog and did a bulk change on 4 stories to transition them to a Done status. However, when he saw the con...
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Hi all, If there is a need to change or delete an issue history (in order to remove sensitive data), how to do it correctly? If we talk about deleting records from changegroup and&...
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Is ist possible to change the Layout in the board-view (showing e.g. Tags)? I User Jira Core Thanks
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Hi, I need to configure the 'active sprints' frame to present the epic of the story, plus the issue and description. The 'Swimlanes' should remain with the Story option. Can anyone tell me if...
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Hello, We have fresh self hosted installation of Jira Core 8.2.1 and Confluence 6.15.4 at two separate servers(LXC) with Ubuntu 18.04. Both applications were successfully installed, configured postg...
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I'm facing this issue when Launching JIRA application and tried with increasing the following things to 1024M JVM_MINIMUM_MEMORY JVM_MAXIMUM_MEMORY Still getting the same issue. &...
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Hi all! Jira importer accepts a specific JSON format, and is kind of picky about it as is detailed here. Even so, it should be ok with the following format: { "issues": [ { "description":...
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Hello, We use JSD cloud and use the auto assign rules by component (assign to component owner). My question is how do people handle this for absence management? Can you assign...
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I am trying to make the "account" Temp plugin field a required field when a transition is made. I used a field required validator to solve this problem. But the Account field drop-down menu also has ...
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