Community resources
Community resources
Community resources
Jira
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I've created a Service Desk project and it was working very well until adding the 5th service desk user to help us with the queues. The user was added correctly but the queues are not appearing to h...
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Installed Jira Software version 8.2.1 on CentOS 7.6.1810 with latest PostgreSQL. Ran the installer with sudo. Created jira:jira user/group. It was working until a reboot. Followed steps at below link...
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There is any possibility that when a customer create a issue for the very first time I receive a notification in me gmail or in any place in jira so that I don't have to check every time my Jira Serv...
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If I watch an issue and it moves to a project I do not have access to, will I still receive updates?
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Hi Everyone, I'm currently in the process of exporting a bunch of next gen projects from one Jira instance to a corresponding classic project in another Jira instance. I'm doing this by CSV export a...
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Does a deactivated user's comments disappear from a jira issue? I know that one of my guys, who isn't with me any more commented on an issue. When I now search for key words, it looks like the...
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Hi all. I have a Jira next gen project with a connected confluence space. When I add new pages within that space, they do not show up in the 'Pages' feature within Jira software. It says 'there is no...
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If I run a report and want to add specific fields I do not see the Comments field as an option. Is it possible to add the Activity pane's Comments field data to a report? Thank You, Jim
299 views 0 1 Deleted user June 6, 2019 -
Hello Everyone, I want to allow people to view work either by A) Project (which in may case each project is a core capability like Software or Hardware) or B) all issues for a specific customer rega...
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I have admin authority but I can't add any custom filters. I can do a search but I can't save the search as a filter. We did add an app called InProduct translation for JIRA earlier in the...
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I can see the System Dashboard but when I add a personal dashboard I can't add any gadgets. I have administrator authority so I don't understand why. We did add an app InProduct trans...
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Does anyone know how to change the default branch a feature branch is created from when clicking the Create Branch button in a Jira Issue? All feature branches should be created off of develop (as p...
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Hello everyone, we are currently configuring and running test with the TFS4JIRA syncronizer. Our intention is that IT Help issues shall be send as bugs to the Azure DevOps backlog when they become e...
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If I receive an email notifying of a new issue, can I reply to the email to assign the issue to a user without logging into Jira?
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When linking issues what is the difference between these two settings: "is child of" versus "duplicates(child of)"
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I want to run both Jira Server on my laptop and a version of Jira cloud. How can I sync them
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We are thinking about purchasing Scriptrunner and one of the things we were wondering if it is possible to Clone an Epic and its Stories associated with it. We have a team that does on-boarding...
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Hello! We want to be able to limit which fields can be bulk edited. We have folks bulk editing sprints and it's wiping out previous sprints out of issues. Thanks!
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We have a custom python program that handles some unique workflows we have in Jira. It uses the Python Rest API to retrieve usernames in order to modify assignees and watchers of tickets. Per this a...
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Hello everybody, can someone please help me with the question below? This is my scenario: I have an issuetype "A" with some subtasks with a simple workflow (to do > in progress > done -- whic...
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Tem como desativar as notificações de alteração de status que chegam para os relatores e participantes de um item? O ideal é que o relator receba notificação apenas sobre a criação e resoluç...
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At presently, I have to go all the way to the bottom of the backlog and bring the ticket up to the top of the backlog? Is there a way when I create a new ticket or bring something in JIRA it shows up...
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We have only one JIRA Software Test Environment. We want to try 2 Test Management AddIns (Xray and synapseRT). Can we have 2 AddIns on the same environment? If not how can we test 2 AddIns on on...
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The question is fairly self-explanatory. Tickets marked as done in a closed sprint seem to vanish, and I can't find them in the backlog. Where'd they go?
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Currently we have a approval workflow, but no means to see who have approved from the approvers. i.e 100 user stories 9 (issue Type - Story) Routed for Review in JIRA to Approvers A, B and C ...
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