Community resources
Community resources
Community resources
Jira
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Hello Community, From what I've read in forums if I apply SLA's into a Service Desk Cloud project that has never had SLAs before, it should still calculate the respective SLA's per issue (the data/t...
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Could you Please help us to export the jira issues in format of XSLT
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Hi everyone Apologies if this question has been answered in a thread before - I'm trying to figure out the syntax for displaying subtasks in an active user story that's in a specific epic. I'm new ...
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Is anyone else getting this message for the watched issues gadget? All our users are experiencing the same error and it is a system gadget. "An unknown error occurred while trying to perform a...
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I would like to create a summary report of the status of stories over a period of time in the past. For example: Assume it is October and I want to go back and see what stories were activ...
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I need to create simple bar charts in jira, but I need to use custom fields to create them, one of them is a text field and the other a combobox, but only brings me the date field option, the graph i...
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PS C:\WINDOWS\system32> New-JiraSession -Credential $cred WARNING: JIRA returned HTTP error 401 - Unauthorized I have tried using username, email account, Atlassian password and API toke...
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I have a gitlab repository and I've properly integrated with Jira. Every time I commit mentioning the Issue Id, I can see a comment inside the issue as below: Although I can see this comment...
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In the Standard version of Jira Software, we have a Project Lead/user that is trying to add watchers to different tickets. However, it consistently is returning the message "Something Has Gone ...
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I'm testing the JIRA incoming Email handler and I setup to use Secure IMAP. I noticed JIRA is deleting the email after processing and creating the ticket. Is there a way to make to leave the email ...
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Hello. I do not know the reporting language at all, I've googled, but I am not finding what I am looking for. Every quarter, I would like to run a report/filter to see list of all the JIRA tickets t...
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We'd like to have all available issues type be the default when creating a new next-gen project? Is these a place to configure that or an you only add additional types once the project is creat...
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I am trying to use the query to get cycle time. I am sure I am doing something wrong with my query project = "ACME" AND status = "In Progress" AND resolutiondate > startOfYear() AND resolutiondat...
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Is it possible to generate a Wallboard without <iframe>? The iframe is causing our display software to show an error because it is using an old version of IE to do the rendering ...
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I have Issue Security enabled on a project, and a Role has been created that allows access to tickets if the Role member is the Reporter, the Assignee, or is in the CC or Watch lists. I am able to a...
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Every time I shut my computer down my avatar disappears and I need to go back into my profile to re-upload the avatar. Please help.
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Is there a way to hide "~accountid:5d8bef2c451d360dc4660d4c" when @ mention someone? @Ianbebian.johnsen -> [Ian Johnsen|~accountid:5d8bef2c451d360dc4660d4c] This started happening out of the blu...
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I am really struggling to find a solution where I want to 'send' tickets to Jira Software. We have both Jira Software and Jira Support desk. Cloud versions. All I want to be able...
807 views 4 0 Deleted user October 18, 2019 -
In our Project, we have setup different queues (e.g., Procurement, New Hire, etc.), now would there be a way to move a specific Issue to a specific queue manually? We have components setup and apply...
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Currently, we have an Active Directory group to which all users have to be members for authentication into JIRA. From there we are manually creating the users within JIRA and assigning them to ...
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We support over 70 services with a tiered support model where Tier 1 is the service desk who would either resolve the issue independently or would send the ticket to a Tier 2 group (not an individual...
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Hi We have about 20 projects and the backup has been running for 2 days. Is there anyway to kill it? Thanks
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I followed this tutorial https://developer.atlassian.com/cloud/jira/service-desk/jira-rest-api-oauth-authentication/ to generate an access_token, it's working pretty well, i can perform my call with ...
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Hi, I'm trying to use the Jira Server for Slack application found here: https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview ...
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I will explain what I am trying to create and maybe someone has a better idea. We have cycles at my work. On a Kanban board, I made the cycles columns. But I would like to track each machine...
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