Community resources
Community resources
Community resources
Jira
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When I enter a word to search in Jira, it ends up bringing up a huge list of items and most of them don't have that word or string of words in the Summary. I have to scroll through sometimes hu...
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Hey Everyone, This may sound strange to some but I know quite a few of you create a Jira project and within that project you often track and communicate the overall status multiple projects. ...
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Has anyone found a way of using an external form system e.g. JotForm to create an issue in Jira and attach multiple files at the same time? Thanks Dan
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Hey Guys, 1. We have 2 week sprints going on in our organization. We estimate (story points) every card for the sprint. Right now, we do have some volatility in the work and some unplanned priority ...
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We want a single task to show up on 2 different projects, and when any update is made to that task (status, comments, attachments, etc.) in either project, it is reflected it both places. How can thi...
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Hello everyone! I am new here and hoping for some assistance on how best to track information for my product. Our development team is currently using JIRA for tracking our work items.&...
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Tried to move a issue to Done but it's not working today. It seems that no changes have been made on our Workflow Scheme. Is there any other place that I should check for changes? The Workflow is v...
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Hi, I recently added the Jira app to my slack but would like to remove it and cant figure out how. I've logged out and gone through any other settings i've found but i keep getting messages.&n...
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I am attempting to consolidate two separate instances of Jira Software into one and would like to trim Resolutions and Statuses to only be those currently in use. When I go to delete an unused resolu...
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Please paste the full JSON sent to JIRA for request which includes components and labels? the code below doesnt work. giving {"components":"data was not an array"}}. String[] components = new ...
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I used to be able to create a Jira ticket in Confluence either by a pop-up menu after highlighting or from the insert menu. Neither of those are working and one time I got a 500 error. An...
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On Jira Cloud, is there any way to copy the issue layout from one project to another? I have multiple projects and would like the field order to be the same for all of them. Manually updating every p...
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Hi, I'm looking for way to customize the Create Issue Screen. Right now, there's a transition from Create to the Triage status. However, I would love for our users to be able to override this and set...
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In Jira's new issue view, if you are on an Issue page and the issue has subtasks, you can click + to add a new subtask. When you do, there is a dropdown to select the subtask issue type and a t...
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Hello, We recently started receiving duplicate tickets when our customers submit tickets via email to our helpdesk email. The tickets duplicate the subject however they have a different ticket # ass...
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I need to find the port being used for communication between FishEye and Jira suggested by ATLASSIAN
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I receive the above error when trying to assign a ticket. I have admin rights, and can assign the ticket to myself and others, but when trying to assign to a specific person it gives me the abo...
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Hello, I need to configure an auto reply. Now when customers send an email to my support email a ticket is opened automatically. What I want to create now is an auto reply to inform them tha...
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How long is information stored in Jira (how long is the retention schedule)?
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I saw in another thread that it is possible to add watchers using post function on issue transition. But I don't see such option in our JIRA 8.4 instance. Is it possible to do without a plugin? Th...
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One of my user wants to rename his epic link. How would that be done and he wants it to be changed for all the issues that has that epic link.
591 views 3 0 Deleted user November 11, 2019 -
hi, I have an atlassian account, but when I get an error message that I do not have Jira access. how do I get Jira access, for a specific url? thanks
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The informer is automatically set when an issue is created. I would like to set automatically the responsible user too
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I want to be able to do the following: 1) clean-up users that never logged into Jira 2) clean-up users that never logged into Confluence Looking forward on the reply.
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Hi all, I'm having troubles with using the post function "Copy value from other field" when target field is the build in "Description" field in Jira. The source field is a multi-line text field.&nb...
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