Hi Friends, How can I attach a file from Google Shared Drive to Zephyr tests. when I select the Google Drive in the attach file icon, it is pointing to only My Google Drive, but not t...
Where does Jira system time pull from in the System Info menu?
Good Morning, One of our users is having a problem accessing any Jira site after clearing his cache in Internet Explorer. The chain of events is below: "I noticed that my Jira scrumboard was not di...
Reported by multiple users all over Jira today. This problem was not there last week and no changes have been made to our configuration. Is this due to a Jira cloud update / bug?
Looking to streamline prioritization based on set criteria.
Hi, At the company I work for there is a desire to be able to capture client feedback on any given project within an epic called "Client Feedback" or similar. I would want the client(s) to ...
Anyone else seeing this? All of our user names are appearing with 'Failed to Retrieve Users' - Failed to Retrieve User 557058:2c31c8ba-6f1a-445b-af5c-56- How to resolve it? ...
Looking at the time tracking apps for Jira server, If 2 or more users work a ticket would like to get total the total time on the ticket by user. The OOTB time tracking looked to be at th...
I'm using Jira Cloud, and over the weekend "sprint in openSprints()" stopped working. It returns an error saying: "An option provided by the function 'openSprints' for the field 'Sprint' does not exi...
I am using the system admin's import tools so it's definitely not this issue. I am migrating from Rally to JIRA. First I created a CSV file with all User Stories and Tasks from Rally, imported OK. T...
Hello, I was wandering if it if possible to see all update issues linked all my project issues ? I recently found that I can have this buy using "linckedissues" but It give me the update...
I was successfully importing tests into Xray via the Test Case Importer, but since changing workflows(for Test Plan, Test Set and Test Execution Issue Types) I am now getting the error below against ...
I have been looking at Service Desk Reporting both in the tool and with Plug-ins. In looking at various reports it is showing that I have not closed any tickets - however I know that I have. &...
Hello! I have two screens. 1. For Developer 2. Product Owner I want to show developer and product owner different screen on issue page. How can I accomplish this? Thanks in Advan...
...ustomfield_10420'); CurrentYear.readOnly = true; var year = new Date(); CurrentYear.value = year.getFullYear(); </script> it works when the create window is not as popup.But if the screen is opened as popup, t...
We have been using for a long time; This started happening today: when I click on any Jira task on my Mac a file with name getSyncStatus.dms gets downloaded. What is going on and how do I turn this o...
We are getting an error where previous @mentions in comments now show 'failed to retrieve user' as well as the assigned user field also shows this message.
My display name is changed from 'Jelle van Hamersveld' into a coded name. See screenshot attached. Do you know why this issue occurred?
Hello Atlassian, Please let me know about a setting in Jira which would allow me to open external links (Bitbucket, Confluence, Google sheet) in a new window rather than open in the existing wi...
I am having issues using LDAPS with Microsoft Active Directory. My configuration works using LDAP, but when i switch to LDAPS I get the following error: Test basic connection : Succeeded Test ...
I was showing a user how to bulk update a bunch of tickets he has left open. When we got to the Operations Details step, he did not have the checkbox for "Send Mail for this Update", whereas if...
PROBLEM: There are two Jira projects: A & B. When project A transitions, project B should as well. Issues from projects A & B are linked. RESEARCH: There is an ILA plugin for Jira ...
Why are we receiving this error? It's system wide this morning.....I've seen other posts where this had been occurring since July but was reported fixed....???
how i can assign permissions for users based in projects like how i can seat the permission inside the project let say user X his permission only change ticket status from open to progress an...
Hello Everyone! I would like to allow team members to add label in issue without giving them edit issues access. Please guide me how to accomplish this. Thanks
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| December 16, 2025 2:30 AM PST |