Community resources
Community resources
Community resources
Jira
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I used to be able to create a Jira ticket in Confluence either by a pop-up menu after highlighting or from the insert menu. Neither of those are working and one time I got a 500 error. An...
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On Jira Cloud, is there any way to copy the issue layout from one project to another? I have multiple projects and would like the field order to be the same for all of them. Manually updating every p...
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Hi, I'm looking for way to customize the Create Issue Screen. Right now, there's a transition from Create to the Triage status. However, I would love for our users to be able to override this and set...
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In Jira's new issue view, if you are on an Issue page and the issue has subtasks, you can click + to add a new subtask. When you do, there is a dropdown to select the subtask issue type and a t...
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Hello, We recently started receiving duplicate tickets when our customers submit tickets via email to our helpdesk email. The tickets duplicate the subject however they have a different ticket # ass...
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I need to find the port being used for communication between FishEye and Jira suggested by ATLASSIAN
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I receive the above error when trying to assign a ticket. I have admin rights, and can assign the ticket to myself and others, but when trying to assign to a specific person it gives me the abo...
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Hello, I need to configure an auto reply. Now when customers send an email to my support email a ticket is opened automatically. What I want to create now is an auto reply to inform them tha...
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How long is information stored in Jira (how long is the retention schedule)?
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I saw in another thread that it is possible to add watchers using post function on issue transition. But I don't see such option in our JIRA 8.4 instance. Is it possible to do without a plugin? Th...
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One of my user wants to rename his epic link. How would that be done and he wants it to be changed for all the issues that has that epic link.
521 views 3 0 Deleted user November 11, 2019 -
hi, I have an atlassian account, but when I get an error message that I do not have Jira access. how do I get Jira access, for a specific url? thanks
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The informer is automatically set when an issue is created. I would like to set automatically the responsible user too
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I want to be able to do the following: 1) clean-up users that never logged into Jira 2) clean-up users that never logged into Confluence Looking forward on the reply.
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Hi all, I'm having troubles with using the post function "Copy value from other field" when target field is the build in "Description" field in Jira. The source field is a multi-line text field.&nb...
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I manage one of the JIRA projects for my company and, therefore, have admin privileges. I am able to edit everything on respective issues, including the Status tab. However, there are a couple ...
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Hi, i need to use Script Runner listners to send a custom Email based on Date Picker custom field value: project = "Project" AND "Date Picker Custom Field" = 2d The Email will be sen...
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I installed Jira on my server PC. Last time, I updated the Jira version fine but on the new version, I can't update. How can I fix this error although I'm administration? This is screenshot about th...
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My company recently started tracking our time in Jira with Tempo and ever since there is an error message in the bottom right corner of every Jira screen. My administrator could not find a way to rem...
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Hi All, I have been digging through community docs and the Adaptivist docs and can't quite seem to find what I am looking for. I have a new custom field that I want to populate ba...
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Hi guys, I've created a new JIRA project and when editing the JIRA we have two tabs to update. I can see both tabs fine when editing using the old version of JIRA. But when I use the new ver...
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This should be a straight forward topic as ALL other ticketing systems I came across allowed such basic feature in a simple manner, but it seems that is not the case with JIRA. I need ...
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Hi Community I'm new to the Pivot report, I have been using it for a few days now and have found it useful, however, I'd like to hear what are your thoughts on it as I'm using the trial... Please sh...
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Hi team, I would like to have in each report of the Timesheet Reports and Gadgets the users email address who logged the time because the email address is the single source of truth in...
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We were notified by email about a need to upgrade due to an exploit found. I have to say this is the least intuitive software I have ever had to work with. But, my question is... how do I find the ve...
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