Hi, We are looking for a way to integrate our Jira service desk projects with Slack for the approval process. The idea is to have an approver in Slack to approve a request in Jira. We have a ...
Hi all, I am trying to transition my subtask from subtask workflow. I am using this validation code: IssueService.TransitionValidationResult transitionValidationResult = issueService.validat...
hi to all, I would like to create an admin account to Jira, like this one (see image), so that I could install addons such as saml SSO and others. Could anyone assist or teach me the detailed ...
Hi all, Had an question from a Jira Core User wanting to know if when he clicks on "Due this week" in his project board, does it mean 'calendar week e.g. Mon-Fri' or if he clicks on it on Tues, it m...
Some of the issues in our project are appearing with "place holder" in the summary field. Those entries were not voluntarily created as such, any idea what could be the cause for their appea...
We have recently had to do a reindex of our system and since then pdf files that are attached to an email (auto generating a ticket in Jira) will not attached the pdf file in the Jira ticket?
I can't seem to find the option to delete a dashboard? Can any good soul help me find my way?
This is a question about layout and structure of Kanban When creating Epics I can add child or nested tickets. When i create tasks, I can create sub tasks that then nest under the task. Is there an ...
Using JIRA server 8.4. The only options shown in the jira import wizard are CSV and JSON. Based on this link: https://confluence.atlassian.com/adminjiracloud/importing-data-from-trello-951386555.html...
Is Jire Core update required to update Jira Service Desk? Is the are option to upgrade service desk separately?
My team uses Next Gen Jira (cloud). I would like to restrict who can add and remove issues from a sprint. Specifically, I would like to make it such that only the project manager (me) is able to do ...
I have a next-gen Jira project where I am tracking issues using multiple labels and epics. We are trying to identify patterns in issues, so I am labeling the issues with the site number that the issu...
When changing what columns I see on the Issue Navigator page, when I search I see 15 External Issue Id choices. Why is that?
I have a client that is moving from another system to Jira. In this system they are able to select from a small subset of assignees based on a cascading field, like group A, sub group B. ...
I've added a new user to the system (Cloud) and to the appropriate project group, which has user access in the customer project and access to Browse Projects in permissions. The user has entere...
Hi everybody, we are setting up X-Ray right now and have the problem that parts of our company uses different tools for testing and we get the results in xlsx. At the end we want to have the full o...
Hi, Right now, I am able to add the same file multiple times to a issue. Is there a way to Stop the duplicate files' names for a issue? Thanks.
Hello, Our team is having an issue were 2 of our 8 members cannot change the report of an issue. I double checked they are both Role "Service Desk Team" and this role does have access to Modify Repo...
Hi all, I have created a set of power bi graphs to show some KPIs for epics and tasks. Now we've start using Test add-on. I have created 144 tests (==test cases), i've created a new value (Project1...
While installing the atlassian-jira-software-8.4.1-x64 file, initially the installer said that I don't have administrative rights to this m/c and such some instances may not work message. I igno...
Hi everybody! Our company is using JIRA Server (on premise; 7.13) and we have a tricky request from a stakeholder. We track risks in our projects and have a dedicated issuetype for it. As all devis...
I have an annoyance with navigating into our Jira Service Desk project. We have several projects, so to switch between them I click the "Jira" icon (which goes the the projects page) and the click th...
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as the...
We cannot tag users when they don't have an active Jira session, when the user is not actively logged in, the user shows inactive when we try to tag them. However, once the user logs into Jira and ha...
How can I filter out all unreleased version from all the project? Does it make sense to you?
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