We use Jira to define user stories, and we also use Jira to manage release by tagging stories with different releases. Meanwhile we also use BitBucket and Bamboo to integrate with Jira. When we deve...
I have a challenge for you. My customer likes to send an issue to support, adding on CC many more people (from his company). Then many of the star writing its ideas, and many branches of the f...
Our sprint burn down (driven by points) is not showing completed issues, they're present in the report in a column format but are not represented in the chart. The resolution is set to resolve...
Could you please provide me any solution for Jira dashboard to display details of Turnaround time Analysis for closed & completed Jiras in few sprints?
specifically we would like the JIRA service tickets to display in Hubspot. It seems that this is only possible with the JIRA cloud
I have a custom report with custom settings (multiselects and datepickers). With the help of the PluginSettingsFactory, I save their values. And now I need to set these default settings when opening ...
The documentation says that it indicates "the correlation between days open and number of comments". What does that mean? At first, I thought that correlation might literally be something like...
UPM is not updating itself via REST. The self-update plugin appears but nothing happens after it. And it's okay if you update via UI.
Jira User Directories sync stopped with "Removing xx users from cache" no matter how we tried it does not coming back to normal. tried re-indexing creating new directories.
Hello everyone, I'm supper new in this community and developing Jira addon, I've been researching how to create a Jira cloud plugin, I'm facing the following concern and issues: How ca...
I have a custom field called "Integration State" for my JIRA issue type "test". This field can have the values Not Automated, Automated, or Won't Automate. I would like to see how many test cases had...
I am developing against a jira cloud instance with the new UI. Currently working on a jira issue glance. The docs are a bit sparse. Looking for details on how to implement ...
I had a sprint that crossed multiple projects with some issues that were left in To Do state. When the sprint was closed, the issues went to "Not Applicable" for a particular project.&nbs...
Hello! My team and I are using Jira Next-Gen for a few weeks now. We are four designers and we’re in dire need of some help regarding issue customization. Our tasks and workflow can be look...
Hi, I have been trying to create a chart that displays stories associated with a certain label and their "linked defects" and "linked tests". I was able to create the chart to dis...
and likewise, when creating a subtask off of a task? My team is wondering if we are able to swap the key for another field (such as Summary or another custom field). Ex) Instead of "Create issue in ...
Hello. I created my custom mail handler that implements MessageHandler interface. It’s working well, but I’m not able to do 2 things on it. to get the related service name To catch i...
Hi, I had a feature request for the Add-on (JIRA for sheets) that was recently released. It would be of great help if the values that user updates in the Google Sheet gest automatically upda...
Hello, I have connected Google Sheets documents with JIRA add-on. I wrote a JIRA() function to get data from the system and create an external dashboard using Google Data Studio. However, I have a p...
Dear Support, Good day. I want to configure my service desk to send an e-mail template upon some actions done. For example i need an e-mail template to go out to the owner of the ticket whe...
I would like to integrate our Jira Cloud with GitHub, in order to open a GitHub issue each time a Jira issue transitioned from Reporting to Handling. Any ideas?
I want to write groovy script to get client ip adress but no information found in google. some code I found is : HttpServletRequest request = ServletActionContext.getRequest(); String ipAddress = ...
If I use "Email this issue" to send a mail, I would like to: 1) choose template "test" 2) Write to mail body some text 3) send it out with all issue comments. Does anybody know how would ...
I get "There are no available sprints for this board" error even if we are in sp4. What all data should be there to get the chart?
Say that I've got three issues titled [JNESS] Find out how to use square brackets in JIRA [JNESS] Implement filter for square brackets with JNESS in them JNESS - This is a different issue W...
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