Community resources
Community resources
Community resources
Jira
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Hi there - As a project manager I would like to ensure that people are getting back to each. In particular, I want to see which director/manager has not yet responded to questions from staff - so I c...
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I have a user who's having issues tracking the uploaders of attachments in JIRA tickets. If a file is attached to a JIRA ticket with the same name, you can't tell the original and the new file apart....
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Can someone help me explain the the burn down chart , The grey line looks ok as it is linear it goes downwards , we havent enabled the estimates so i can see the issues counts like steps . How...
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Hi, with the new GDPR changes that is removing username from API calls - What is a reliable way to retrieve the account ID based on their email or username? Our application has a list of the use...
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Hi All, I need to pull a list of users who logged in to JIRA from 1st Jan 2019 to 1st Jan 2020. I already followed the query form MySQL in https://confluence.atlassian.com/jirakb/find-th...
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Is it possible to add a drop-down option to one Request Type without adding it to the rest of the field?
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Is it possible to edit/remove the buttons on the Quick-Add buttons on the new issue view. There is a link to Confluence page that shows, but our company does use Confluence so I would like to r...
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I have a project with 3 Boards, 1 Kanban Board and 2 Scrum Boards. I already have a separate backlog for the Kanban board, however, my scrum boards are sharing the same backlog, I need to have...
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Hello! When our engineers are oncall, I am hoping to make a way for them to more easily see the due date of a ticket and possibly provide something like red, yellow, green tags to show on th...
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We would like to require a version number in order to move an issue/ticket into the "done" status column in Jira software. Is it possible to set this as a requirement in Jira?
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We have a Script runner job that helps us to set up a field value based on the label value. now we are looking to implement another script that should help us with setting up a numeric field value ba...
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Atlassian release Jira Server 8.5.X to be the Enterprise Release, meaning that it would receive security patches and updates for 2 years, meaning we would not have to do a major update for 2 years.&n...
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I am using a helpdesk project as a triage board. At the end I have two statuses in the 'Done' Column: To Backlog and To In Progress. I would like it so that when tickets is assigned a new status it i...
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Hi, I have restored our jira database from a cloud backup. In the scope of the installation I have entered an old license key we had for jira. Since that one was expired, I bought a new one. Now I'm...
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...() == "Non-Processed"|| selectCFValue4.getValue() == "YY exceptions" || selectCFValue4.getValue() == "Pending ") targetField.setRequired(true) else targetField.setRequired(false)
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dear all I know how to search any transaction changes AFTER a specific time from now. Is there any possibility to search all ticket for whiches there is no transaction to specific s...
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Hi Guys, any change we can add the start and end date column to the planned revenue view ? See attached sample: Hope to hear soon.
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Hello, I need to list the issues that are solved the same day that were created. I try to use creater=resolved, but it doesn't work. Thnx.
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Have a team currently working Kanban style, but with a backlog to keep a future list of any needs that cannot be prioritized in the immediate present. There are some items that have been moved to the...
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I'm attempting to filter down a list of issues to a more manageable size by excluding the subtasks of a parent task that is of no relevance to me. I'm running the following JQL: assigne...
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Hi, I have created a structure via the following addon: addon-com.almworks.jira.structure. This structure is automatically synchronised via a Jira filter, so when a new ticket is ...
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Hello community. Got a question from one of my customers and I am not 100% sure what to answer. Customer is using: JIRA Service Desk 3.11.0 JIRA Software 7.8.0 Customer do not pay for&...
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I need to add a client to a single project. He only needs to view issues on his project. What is the easiet way to do this? I have seen other posts on this forum but they are very old.
465 views 4 0 Deleted user February 20, 2020 -
I'm a Jira admin and need to change e-mail adress on some users. When they try to change themselves they get a notice that email adress i set by admin but I as an admin can´t find where I can change ...
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Hi, We are unable to install the server & configure
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