Community resources
Community resources
Community resources
Jira
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I have an automation rule in Jira Cloud that occasionally fails. When I look at the audit log, it says "LOOP", but it doesn't tell me which issue initiated the rule. I've gone over the rule a...
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As a part of our normal activity, we use JIRA to communicate internally AND externally with specific clients and companies. We have one company in particular that has asked to "shutoff" all ...
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Upon creating tickets and assigning them to an epic, the epic shows correctly. When back to the Kanban board view the epics are not showing on the tickets anymore making identification harder.
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I would like to see a report (or even in my dashboard) showing when a "Story" was created and when the due date is set. For example, a Story was created on October 1, 2024 and the due date was ...
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I have an automation rule from when my company was trialing the Premium/Enterprise version of Confluence/Jira. That has since expired, but now the automation rule keeps running and I get a "rule fail...
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I am trying to help a client integrate their Service Now incident with my JIRA Cloud incident. When I have done this in the past with other clients, we were able to use my credentials (admin) t...
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For Example I have created new custom field which should be mandatory at the status level changed i.e from "To Do" to "In Progress". By that I need to know the value of field should not be empty or b...
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Hello, We are using Confluence page for our release notes. The confluence page consists of a set of services where each service has a JIRA-issue filters that executes a query to capture changes made...
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I have 2 similar custom fileds, which type is "number", but in /plans/1/scenarios/2/settings/custom-fields I see only one of them, the second field I cannot add to my plans. How can I fix this p...
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Hello everyone, I have a project in Jira Service Desk, and for some tickets, I need the Time to Resolution SLA to be based on the Due Date. However, the Goal cannot directly take the Due Date, so I ...
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This seems like it should be simple, but I am banging my head against it all morning. I just want to make an automation that looks up tickets that meet 2 criteria. 1. Have a cer...
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Hi Team, In the Customer Portal, the customers see the new comments at the bottom. Is there a way for them to change the order so they see the new comments on the top? Or maybe is there a wa...
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I've seen this misspell today. Steps to reproduce: >Create an issue in backlog; >Attach something; >Under the file attached says the time and hour, for example: "22 10 2024 09:32 daman...
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Hi all. I recall having the ability to open the Retrospective for a sprint at the start of the sprint. the squad liked this because they could add items to discuss as the experienced them...
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I've been trying to delete my organisation:- benjaminyong.sg under atlassian administration:- benjaminyong.sg, but I've encountered numerous challenges while trying to remove the organisation :- benj...
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unable to delete the site
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In our team-managed project, we have some issues that were closed (Resolved) and only after closing them we realized that they wrongly had an additional sprint saved on them. is there a way to remove...
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Olá Bom dia pessoal Estou migrando Gantt Project para o Jira. Preciso de uma maneira de automatizar as datas, dos itens com dependência. Quando um item é dependente, a data inicial esta...
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Hi Team, We would like to integrate Jira Customer account authentication with Azure AD SSO. Please help us implement the same for our Jira account. Regards, Wilfred JJ
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cuenta y correo: lpalmieri@creditoregional.com.ar Se habilito segundo factor de seguridad pero no recibo el codigo de verificacion en el correo para poder continuar. Si estan enviando el correo a l...
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I have a question regarding Σ Time Spent in Jira. While Σ Time Spent is displayed in the format like "1 hour" in Jira issue view, it appears as "3600 min" when displaying Jira issues dynamically in ...
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I have a team-managed project. Due to an error in a workflow, when closing a sprint, all the issues were moved to another sprint adn the sprint was closed empty. The workflow issue was corrected and ...
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When a ticket is created, an automation links an executor (Assignee) and gives that ticket the status ‘waiting for support’. When that performer (Assignee) answers the ticket via ‘reply to c...
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Hi everyone! Here is the guestion: Is it possible to split the team on the same board? 1 team "Devs" 2 team "QA team" The next question: is it possible to confiqure the type of issue that can cre...
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Hello! We have Connector for Salesforce and Jira. I need to set sync between Account name and Jira custom field to populate records from SFDC to Jira. This sync should not rely on Case associated to ...
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