Community resources
Community resources
Community resources
Jira
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Currently we have dahsboards for each month using various filters. The issue is that by using the "created" filter to look at only Januarys issues, its excludes tickets that have rolled over from the...
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Hi all, I'm Emmanuel Katto, recently installed the AirSaaS PPM & Flash Report Tool on our Jira instance, and the admin has approved it, but I’m facing an issue where the app isn’t visible or acce...
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I would like to add a column for time spent on a story, that adds up the values from the subtasks and provides the total. I can view this with filter views, but for some reason I can't find the colum...
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Hello, I need to set the following conditions: 1. Any user assigned to an issue cannot insert any worklog if the "time spent" on issue exceeds the "original estimate". 2. For certain issues with s...
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I am in a Jira area and have implemented the automatic triggering of an email. There is a custom field that also outputs the correct result (text field to avoid dots and commas). The ...
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How can I get users data through Jira API for instances that has more than 1000 users as the current API gets only 1000 users
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Hello, We have Jira cloud free. One of our employee has a pop up window with this text (in spanish): "Un error por nuestra parte. Si el problema persiste, comparte esta información con tu ...
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We have duplicated customer facing project boards and internal project boards with tickets cloned across multiple projects. I would like to strip them back to a single source of truth and reduc...
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Hi everyone, We have different project boards for each team in our company, and each team manages their own sprints. Out of these, three teams use team-managed projects, while the other two use comp...
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Hello and happy Tuesday, For my team-managed projects I'd like to configure the following hierarchy: Project (ie Initiative?)->Sub Project (ie Epic?)->Task->Sub Task. Currently when cre...
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Hi there, for my company we want to create a project via api in jira but using settings from another project, like the kanban board settings and so on. Something like using one project as template f...
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We have an Incident project and a Problem project. Time to First Response and Time to Recovery are recorded against Incident. If an Incident requires a software fix, a Problem is created from the I...
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Is it possible to create subtasks that are documentation? In other words, is it possible to 1) convert an existing Documentation issue type to "Documentation (Sub task)" by configuring Jira so ...
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Dear Support Team, I recently added the AirSaaS PPM & Flash Report Tool to our Jira instance, and my admin has approved the installation. However, I cannot see or access the app ...
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Hi I have an issue with assigning an issue to a user through jira automation, My flow goes like this trigger : when field changes -> if block -> create subtask -> assign user throu...
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Hi, I need to create an automation that's create a ticket if some trigger is set, and that ticket should be added to a future sprint but based on his "Team name" single choice value board. For exam...
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Hi, I currently have a Jira board where jobs flow in from a form as EPIC cards. As part of these EPICS we have defined a group of STORYs that need to be completed in order to comple...
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Hi I have a filter like the below that I refer to personally but have been experiencing something odd: (assignee = currentUser()) AND statusCategory != Done Sometimes it sho...
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Currently using the free version of Jira and JXL, but would like to include time-tracking in my JXL report (have the info in Jira). Does anyone know where I can find exactly which time trackin...
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Hi, I have all the project roles but cannot add/edit issue types and workflows. What can I do? My helpdesk asked me to log a ticket with atlassian. Thanks, V
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My team and I got back from the holidays and wanted to update our sprint board but was faced with a error screen stating "Sorry, you can't view this page" with added info stating that i do not have a...
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Currently, I have a Connect app for Jira that uses GitHub Pages as the backend, and the code is hosted on my personal GitHub account. I have enabled development mode in my personal Jira instance and ...
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J'aimerais rajouter un gadget dans mes tableaux de bord mais je ne le retrouve pas. comment faire pour y avoir accès. Je vous remercie. Cordialement. Sabiha Micallef.
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Hi there, I am using REST API get auditing record to retrieve auditing records from upstream, however, I can't get to know the full supporting list of `category` and `event`....
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Hai,basically i am trying to create a team in jira..but it is showing as an error occured.I am attaching screenshot as well.Is it because i am using premium trial account? or is there some issue in j...
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