I've tried several times to add the Agile Wallboard gadget to my Jira dashboards. Attempts fail with "Internal Server Error". Known issue?
I'm using a next-gen project with Automation for Jira (cloud). I have a rule setup for whenever an epic is created to trigger creation of new issues (not sub-tasks) with certain fields set. I'm tryin...
Dear support, I´ve went trough all this documentations and community support but no clue on having this working properly. I would like to have the emails sent out to our costumers when replyi...
Hi eveyone, currently, for story sizing we are using a custom field different to estimate and we are trying to start implementing timetracking but without loosing all that was created with that custo...
If we have an external product (an identity manager) that needs to connect to Jira cloud's REST API to pull down user information, groups, and application roles on a schedule, which authentication me...
We're using JIRA Automation to send emails to assignees who are behind on updates. Is there anyway to have JIRA add the exclamation (important) flag on an automated email?
When creating an issue in the epic, there is the below error. This error occurs every single time for all users. We couldn't create the child issue. Check your connection, then give i...
Whenever an issue is updated, I want the automation to check the issue's epic component. If the epic's components field contains Technical then I would like to update the given issue's components fie...
I am curious if my enterprise supports iPad app. How can I find out, our help desk doesn't know who to ask.
I want to be able to require that a field not be empty if another one is. Can this be done w/out a plugin or project automation? example: If custom field is EMPTY, Then require labels ...
I am looking to create a Kanban board specific Create Issue form with custom fields and would like to know if the new custom form can be limited to be used by just by the board it's being customized ...
We created a Jira site pjpit.atlassian.net and I tried to setup single sign on and now we are getting an error and cannot login. I cannot contact support cause I cannot login.. I had to create ...
For example:: I am watcher for ~1000 Jira issues. I want myself to be notified only if users close their issues. I should not be notified if the user edits or adds comments or any other action. &nbs...
We have 2 boards: One board #1 called ‘FINANCIAL STATEMENTS’ board Another board is called #2 FINANCIAL REPORTING Both boards (#1 & #2) are under the same Project “WORKDAY FINANCIALS REP...
I am failing to understand how this is possible, and I have done everything I possibly know in the workflow section to fix this. How do we get the "Done with checkmark" to not be there after ...
We want to test some functionality with the Jira product we already have. We currently use it for our software team. We'd like to test how we could use it to create tickets by having sele...
Hi, We have an instance of Jira Server 8.7 with a Oracle Database. Since a first moment (some years ago), we experimented errors with the database connection such as leaking connection...
We have an organization where development teams are organized in teams and they may work on different tasks across Projects. Is there a way to add specific team leads to tickets when new tickets are ...
Hello, i want to add new status for Epics and Stories - I created a workflow and assigned it to a workflow scheme. But can't activate this yet as the project does not appear to be allowed to link t...
Hello Jira Fans, We are working with the Jira cloud for two years and have lot of time-reports now. I would like show the worklogs in different categories over time: * Time we spend on bug...
On the bug screen i am seeing "Assign" tab displayed twice. How do I fix this issue to display only one "Assign" tab? Please advise.
If anyone can help, i'm in a failing loop. Here is the scenario. I got story task i got 2 types of subtasks: - qualification - bug What I want to achieve is to create a bug ticket whe...
Hello Everyone, I am new to JIRA, and been learning stuff anywhere I can. I recently stumbled upon an issue in my organization with users unable to log in to JIRA for some odd reason. I've read and&...
Hi, I am wondering how to automatically transition a ticket, on create, to a different status if a condition is met (a field has a certain value). For example: Task type = Update to X...
I have 3 specific questions: 1. What are the on-prem requirements for standing up Confluence and JIRA? 2. What is the general percentage of Atlasssian customers who are on-prem versus cloud? 3. Is...
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