Community resources
Community resources
Community resources
Jira
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Hello, We have setup the customized email for our project and have received the confirmation as a new issue stating in this Description field that: "Your service desk email channel is ready to rece...
565 views 11 0 Deleted user September 18, 2020 -
I'm using a zapier integration and in that zap I have a "Find User" task to dynamically set a reporter to the ticket when a form is submitted. The zap is saying the reporter field is not being...
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I've installed JIRA for Cloud in slack. As you can see from the attached screenshot I should get a notification when there are any chanced on issues which I'm watching, am the reporter, am the assign...
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I have a very beginners level understanding of Agile and today is my first day on Jira, so my apologies if this question is very basic. I signed up for free usage and noticed that I cannot display...
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Is there a way to mass change several projects for a single field? I know about the bulk change option, but that's not what I need. I need to select a single custom field for several projects and cha...
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hey guys, so we already have Atlassian setup with hundreds of users and I want to now implement SSO leveraging our federated Azure AD (free tier). A couple of questions as i don't want ...
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Hi, I am new to scriptrunner and I do not understand why the code is underlined when I define the header of my POST request. Thanking you in advance.
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When customers accessing service desk, they are redirected to project portal. We have two different projects - with different customers. So when the customers from project number 1 accessing service...
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I'm looking for some advice on the best way to manage bugs and defects between multiple jira projects but without moving the bugs and defects around, i'll explain..... As a team we'd like to be able...
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Hello! We was already troubleshooting a lot. We really cannot explain what happens. Short description: If the query for summary contains AM, there are no results found for it, but for any other keyw...
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This description states that one will have to log in with "Jira Administrator global permission" in order to import issues from CSV files. I would like to know if there is some way for my IT de...
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Hello, I have created an additional column for the tracking view of the structure addon. For the dashboard gadget of the structure addon, I have selected the tracking view. I can't see...
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Hi, I don't have in the Story screen the EPIC which is linked with... I have tried to add the field (i am admin) "Epic Link" to the screen but it does'nt exist. On Epic I see the story linke...
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I am trialing Advanced Roadmaps. We have work that crosses scrum team boundaries. I built an Advanced Roadmap using a filter that pulls in all stories tied to a couple of different Epics that i...
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Thank you. If I may follow up... I've inherited this migration. 1. Would the Installation files for Jira (step 1) be within the installed files, or is something else required (suc...
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Hi, I created custom field - number field. I want to be sure that only admins can see this and add/edit value. How do I do that? it's possible ?
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Hi, I have 2 jira in different organizations. i want to connect this two jira instance. is there any way ? it is possible two connect this two jira withought any plagins ? can i use jir...
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Similar to the Epics visualization inside the roadmap, I want to know if it's possible to break the epics in tasks and also see those tasks in function of the time. For example, one epic is set to b...
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I found a solution through another post here: https://community.atlassian.com/t5/Jira-questions/Get-tag-and-sprint-value-from-jira-using-python/qaq-p/763983 This is a solution posted back in 20...
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Hi all, We try to block the creating of tickets directly in the next-gen board by users (+Create Issue). We would like to force them to create issues in backlog only (our issue pool). The assignmen...
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I have an automation which sends an email when a field is assigned to their name, that works ok, I get the user from the field, I send the mail to {{myField.emailAddress}} and evevrything is beautifu...
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We moved tickets from one project to another and all tickets from closed sprints lost information. Current sprint tickets retained their values. The closed sprints cannot be selected, only the curr...
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Hello Guys, Does anyone know if it is possible to create multilevel checkboxes in jira, something like below. I know its possible to create it using select list addon but I need specifically checkbo...
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Hi everyone, We do need to hide created date and last modified date fields appearing in the issues of certain projects. I've seen there are more related posts, however, they all are quite old and se...
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Hi all; Using Jira Service desk I would like to place some values from the Issue request form in to the description of the sub task created, but I'm short on the query language. So my questions a...
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