Community resources
Community resources
Community resources
Jira
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We installed the "Due Date Indicator" plug-in and defined a custom field for this type, but the custom field does not display the content when we create a new issue with "due date", and we have to ch...
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Hello, I am trying to change my issue type Hierarchy in one specific project: Project > Epic > New Feature > User Story > Task > Sub-Task Is there a way to apply this to just one pro...
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Our org has installed many apps in Jira that are not used by my team. In efforts to clean up the sidebar, does uninstalling it remove it from all users? For context, I only manage issu...
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Hello all, We just recently moved our JIRA instance from our old server to our new server (OS: CentOS 7). Since then, everything is (almost) working properly. Today I got some complaints ab...
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In viewing our Portfolio list of issues under an Epic some issues are showing up and some are not. The child issues are in a different board than our parent issue. We tried recommendations from the ...
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My company uses Jira as our ticket system. Our specific group all work the Jira tickets together. Currently to notate a call in the system it requires the ticket to be under the "logged in" assignee...
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I see the term "step" in the "Working in text mode" documentation, but cannot find a definition for "step". Is "step" synonymous with "status"? [I'm apologize for the 'dumb' question, I...
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Receiving this error for undeliverable to JIRA. Setup Microsoft for OAuth per documentation and being rejected as undeliverable. What did I miss in set up? Delivery has failed to these recip...
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Is it only attachments (photos, graphs, videos, etc.?) Or the tasks (the titles, and other specifications) are counted in the storage as well?
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I just set up a new JIRA automation, to pre-fill new JIRA ticket description with a template based on ticket type when a ticket is created. Having created the automation and activated it, I thought ...
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Is it possible to disable the 'delete' function within the Jira "Bug" issue type for one project? Or is it possible to limit the 'delete' function for the Jira 'Bug' Issue type to only users with "A...
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Is the "Resolutions" issue attribute used by all projects in our company's Cloud instance? If I modify the Resolution values (add, remove, or change view order), will it impact the oth...
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Hi, I want to do the restriction for the users to change the due date. How can I do it? Example: JIRA ticket has due date of 01/21/2021 and as a developer access I can change it to 01/29/2021...
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I track the life cycle of a deliverable in JIRA. For example, Work Product-001 has an initial submission date, comments due date, resubmission date and client approval date. These dates coincide with...
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I cloned a Test within Jira X-ray. All the information was included in the clone except the Test Steps. It was working before but it doesn't seem to be working now. Any ideas on how...
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Hi. We have old licenses. For example, JIRA software from 2017 y on 250 users. What can we renew or upgrade? If we need upgrade to 500 users what price we will pay? Or renew?
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Hi, I'm planning to create a screen, say "Raise SO" to capture all the details required for a sub asset type for e.g. A new user joins the company. So a new request line willl be created for this u...
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Hello and happy new year. I am having an issue with doing issue assignments via IssueService.assign(ApplicationUser, IssueService.AssignValidationResult) using ScriptRunner via the Java API. Note th...
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Our environment is currently synced with Gsuite. I need to change the authentication account to a new one. I thought that unsyncing/resyncing would prompt me to enter credentials. However, that...
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Although I was at first very reluctant to use it, we will soon all be forced to use the new issue view, so I switched some time ago. There are some annoying things, one of which: A thing i DO like a...
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I am having a hard time with figuring out filters. I want to become more knowledgeable on how to read my data and workflow. Here some things I need to know from my board: 1. Time (days) to com...
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I initially followed these instructions (https://railsware.atlassian.net/wiki/spaces/CHK/pages/305528896/Automation+for+Jira) but got lost at the point where I have to set the property key and value....
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Hi, I need to add a custom field that would store the history of values in another custom field. Whenever a user transitions an issue to "Pending" they will update a custom field "Pending...
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- We have Customer Permissions set to "Yes" for "Can customers access and send requests from the help center without logging in?" (see screenshot) - We added our customers into origanizations ...
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Have been trying to configure at the custom field. Is there any possibility that any custom field could be addressed by default whenever new projects are created by different users?
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