Hey my first question! Here is what I want to accomplish and hopefully it makes sense. We work as a MSP for a chain of Pediatrician Dental Offices throughout the country. They have these intr...
Hello Atlassian users, I have a custom field that should be 'locked' while in a Closed status. So after the issue has transitioned to Closed, the field should only be viewable, not writeable. ...
O usuário BBDTVM (bbdtvm.coligadas@bb.com.br) não está recebendo os e-mails enviados pelo Jira na transição da issue “GEFIN – Analisar Dados “ para “BBDTVM – Entrega Prevista” no projeto de “manutenç...
Queues question -Upgraded with 8.12 Jira service desk. Getting issues while adding queues. Somehow building the queues are not at all user friendly. It just does not go to Basic from Advanced ...
Hi, Small question. I want to use JSD only for the initial registration of a ticket. After the first response, the ticket is assigned to a colleague and linked to a ticket in JIRA. I want t...
I created a brand new Jira Core site that has no automations setup. I have a project with tasks. When I move an unassigned task from To Do to In Progress, the task is automatically assigned to me. ...
I added a "Single User" to the default notification scheme for Issue Created but that user is not receiving email. If I use the Notification Helper on the edit notification page it gives a mess...
With no changes to my notification settings I noticed I have stopped receiving emails when mentioned on tickets I am watching on Jira and pages I'm following on Confluence
Hi, I am using Jira Core with a free plan. I am unable to find "Backlog" or "Sprint" options under project settings. Is it unavailable for free plan? Thanks, Bilal
Hello, I am doing a query where I have the statement statuscategory in (Done), and was expecting issues with status "releasable" to be in the results, but is not. Doing some research I...
We are able to export and import into a paid test environment, but I'm curious about the customer impacts if any. I understand we would load in and then inactive all users from test, but I don't see ...
Hello, I'm trying to create a graph showing total # tickets in an unresolved status by week. I figured out how to use the "was-during" option for a specific day but I need this data weekly to s...
I was just wondering it's possible for the bot to notify you personally (not via webhook/channel) when you are assigned an issue
It might sound weird, but i need to completely hide field if empty (NULL). Few fields users fill during a specific status via Transition: screen. But sometimes they forget and fill them too early....
I created a release, but I cannot figure out how to assign tickets to it. There is no field within the ticket details in which I can add the release, and I've tried every option via "configure" &nbs...
Hi, With the change from legacy automation to the new automation I cant see how to use an email template to send an email. We set these up to ensure consistent formatting of all emails...
Hi here! Dear members, i would like to use jira REST api for in my work. now i have a problem with /rest/api/2/filter and cannot solve it...
I need to sort epics by rank and the child issues by title to show in RoadMap?
Hi, I'm trying to use dashboards for a pie chart to see how many issues was approved by each person in the QA team. So I created a custom filter to use as the basis to the graph: project = DEV AND...
I am a Jira Administrator and per this link https://wiki.almworks.com/display/structure/View+Sharing+and+Permissions it says that I should automatically have manage access over a structure view....
I have a project Kanban board, and I am trying to separate my tasks by due date, Can you help me configure the swimlanes properly? I think i need to identify the project name first to have it show up...
Can we enable "Customer Reviews" in jira; if no , which is the best plugin could do it.
I would like to create a chart for a Jira dashboard that will show Actual number of issues raised in the last month vs Forecasted number. So i need multiple data sources on one graph (similar to the ...
Hello all, I have been wondering for a while whether it is possible to restrict the permission to send mails in Jira to individual users. We use the "E-Mail this Issue" plugin for sending external ...
Hi, i wanted to update my jira core from 8.14.0 to 8.14.1. After some checks the installation program starts to delete files from the old installation. But this step runs since 1 hour and does noth...
| Subject | Author | Posted |
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| 4 hours ago | ||
| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
| November 28, 2024 6:09 AM PST | ||
| November 28, 2024 2:07 AM PST |