Hi, This question is about incoming emails. how can we copy emails in "to" or "cc" in a particular custom field? For Ex: I sent an email keeping "adc@example.com" in "to" and "cde@example2.com" in...
In our teams we often use shared screen when working online. When we talk about issues in the backlog view it is often a bit hard for people to identify the issues currently discussed when looking a...
We are switch the authentication method from Basic to Oauth2.0 since Microsoft is retiring basic Authentication. We are getting the following error when we try to Authorize the account. Messaging Ex...
I just use Excel fille which input some field(about some Assignee, Sprint, ), but during the importing period, system mentioned Assigness who can't import it. So plesase help me solve and give me sol...
I have a question about "ModifyReporter" of REST API. I would like to connect our tool and JIRA, so I tried to use REST API. I could connect, but reporter is always same person who is connecter JIR...
Symptoms After adding a new column to my board, I got an internal server error and couldn't view my issues. When I watch my board, the Kanban board is displayed with an error message. Then the...
Hi Team, We have a Jira project running with one large team. This is the link to that board: https://dsmplatform.atlassian.net/secure/RapidBoard.jspa?rapidView=301&projectKey=RAPS2&view=pl...
I have my mail handler plugin which works fine in Jira 7.13.18, but when I try to start Jira 8.13.2 with that, plugin doesn't start. The reason is: Error creating bean with name 'sendMessageService'...
Currently, if you close sprint with unresolved issue then user gets a pop-up about what to do with the unresolved issue. Here we also would like to ask for additional input e.g. Reason for not achiev...
Hi The email layout changed last week for notifications sent from Jira Cloud when there are changes on a ticket that you are assigned / watching. (they look good btw, love that the grey bg is gone) ...
We are seeing duplicate user accounts when we search a user in User Picker field. But they are not showing in User Management.
Hello, I am using quick timesheets in jira to track team efforts now I want to export Quick timesheets data to excel,As I can see there option to export the issues but when I go to Quick timesheets ...
I'm getting this error on the left menu - this is bad because I can do nothing, where can I ask for support? Something went wrong Try refreshing or navigating to another page. ERROR:...
I'm quite new to Jira admin and in creating my first project to use as a templet, I've noticed my board and my issue status does not reflect the workflow I've created and published. The workflow sta...
Is there a filter i can create to show all issues that have negative lag? i can see the data in the Advanced Roadmap when i hover over the Gantt bar but i need to report on the negative lag issues so...
I've been using Jira since February, but haven't needed to add anyone new until now. I've added the new person to my account and also to the project. However, when I validate the CSV file before doin...
Need to hide this request so that no one will be able to see it when users access the portal.
I have a client that is interested in using insight asset management. I understand there is integration to pull in data from azure/ad to insight/jira. But is it possible to make changes in insight an...
Hello, I have followed the instructions given in the below document. https://documentation.mindville.com/display/INSSERV/Preparing+for+Insight+Version+8.4 However, it is currently giving m...
I have a program for a specific project, and cloned issue A from another program to make issue B to add to the current project. The issue I'm having is that issue A is also showing in the current pro...
hi, we have a scriptrunner custom endpoint which returns our worklogs and worklog-issue-data. as soons as we start to add customfield-informations our script crashes and returns: {"message":n...
So I am one of 16 people who installed the Simple Time tracker Report free plug in and now I cannot seem to find it. It is not in my list of reports that I can find, I do not see it under Apps. There...
I have an application with some REST Services that I want to incorporate into Jira with some post-function. Example : My web service : https://myapp.com/rest/move-directory Authentification : OAut...
If an issue in Jira has a lot of comments, there will be a scrollbar. I can scroll these comments up/down using the scrollbar, or using the trackpad on my laptop, but the page-up/page-down keys...
My team has set up a queue with specific logic to allow reoccurring tickets created through Automation to flow into that queue after changing the initial status of the ticket (based on the created wo...
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| April 8, 2025 9:37 PM PDT |