I'm dumbfounded as to what makes an issue complete or incomplete. I completed a sprint and a bunch of issues (actually, just about all of them) moved from the old sprint to the new sprint, even the o...
I cannot login to Jiri because it states my browser doesn't work. I logged in about 20 minutes ago, I thought, on MicrosoftEdge and ended up having to answer several questions including which U...
I have created our first next-gen project and it seems to be getting closer to being useful for us. However, one issue that I have is when I create a board rule, it just says "A workflow rule prevent...
Hello Atlassian Community, Currently, I am using Adaptavist Scriptrunner for Jira Server to perform select list conversion, which populates dynamic drop-down lists within custom fields with extern...
Hi, We are using the Roadmap feature. In the Status dropdown, if I check Todo, I would expect to only see Epics that have Status = Todo. In the screenshot below, you can see that, even though, the...
I'm trying to add the Sprint field to the issues in a next-gen project, but I'm not able to do so. I went to Project Settings/Features and see the Sprints toggle, but it's grayed out. Any other optio...
We're running the cloud version of Jira Align, the 'Tags' field appears in the feature details for some programs but not for others. I'd like to enable it for all programs, anyone know how I do that?
I have created a template Kanban board to use to track new customers through the on-boarding process, but if I remove sub-tasks from a particular board that has been copied from the template it remov...
How does Jira Software and the Business Project templates that are available differ from Jira Core?
Hi, Our site admin isn't receiving password reset emails, so is unable to login. I believe the email probably bounced the first time and looking at other support responses here, s...
Hi all. So I've just started with a new company and I'm trying to help organize their existing Jira instance. what i would like to do is this... I would like to set up a trigger that will auto trans...
Is there a way to set up auto reminders to be emailed after a ticket it opened. so say I open a ticket, and if the status hasnt changed in say 2 days a reminder is sent out.
Hello, My team finds viewing tasks in the JIRA Cloud app within MS Teams unusable due to loss of formatting. For example, bullet points created in a comment within the JIRA web-based tool do not app...
I'm unable to login. It worked before the upgrade and now it doesn't at all. I read somewhere that there's an issue with Atlassian and MacOS Catalina. Are there workarounds so that I can access JIRA/...
Hi guys, i want to update a custom field with the current date when a trasition happens, but i receive unbale to update the custom field... im using '%%%%current_datetime%%%%' and my custom f...
Hi, I have a requirement, could you please help in setting up. I want a department that deals with 3 different clients, e.g. ABC, DEF, GHI. Now while raising issues selecting the project will be to...
My team is moving from Scrum to Kanban. We still want to group things on our backlog into planned releases (sigh), so I've set up Versions on the Kanban Backlog view for this purpose. Then I se...
We would like to send a weekly report of issues to a user who does not have a Jira account. Is there a way to setup a subscription on a filter so that it sends a weekly report to an email addre...
I want to be notified when a new issue is added to an already open sprint. How to do it?
Subtasks are listed on board once created under Story where it should not be seen on the board. I have compared two projects and unable to find the difference in settings. In one projects it works fi...
Issue: We are seeing closed epics showing up in the dropdown when assigning epic link to tickets epics that are status=closed and have a resolution do not show up (as expected) epics that are sta...
I'd like to create a Roadmap which clearly shows all the Epics under a major release. This would be an "Initiative" in Jira Classic projects, but I'm in Next-Gen. But there is no way to group epics ...
Currently, if an issue has multiple versions/components affected, the validation being performed is setting the version as an invalid version incorrectly. An example is this: TW is a component of ve...
Hello, I would like to create a custom field that would work like the native linked issue functionnality. I have scriptrunner so I guess it should be doable with a script listener but I am a noob. ...
I don't understand the options for linking Epics. Will someone please explain each one? Is blocked by Blocks Is closed by Clones Is Duplicated by Duplicates Relates to For B...
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