Necesito agregar recurso s y configurarlos acorde a su rol, desarrolladores, analistas y líderes. En Personas los agrego y los invito pero no encuentro donde asignarles un rol dentro de los proyectos.
I Can't assign a new user permission to any proyects... it is because he has not logged in yet?? I used to give users permissions on projecto even if they didn't logged in for first time, bu...
Hi, I use diffferent Atlassian accounts (different companies: account1.atlassian.net and account2.atlassian.net), and it would be so awesome to link issues between them. Is this possible? Maybe with...
I have to configure Epic in a way so that if its total Level of Effort needed is less than 40 hrs ,then it should not allow User to create Epic in JIRA Software. Is ther any way we can put a check o...
The date fields "Due Date" were incorrectly formatted when a new problem was created.
...viction-runs-millis>300000</time-between-eviction-runs-millis> <pool-max-idle>20</pool-max-idle> <pool-remove-abandoned>true</pool-remove-abandoned> <pool-r...
Right now, every time someone makes an update to the board (e.g. moves a ticket etc), a popup shows telling me the board has been updated and I need to refresh. This is kind of a pain when using Jira...
Soy susana.sanfiz@globant.com. Estamos en la transicion y necesito acceder a Jira Staff, me dice contactar al administrador, a que equipo deberia contactar? Gracias! Susan
We are done doing pilot in one Environment. We have two instances( Cloud instances). We want to take a complete backup from one Jira & Xray data and restore fully in another instance.&nb...
Hello Support, after upgrading from Verion 8.8.0 to 8.14.0 we are asked to enter the new license. I copy the license from our serviceportal and inserted it. After that a reboot is required. ...
Dear Atlassian Support! Is there any possibility to show the owners of the group for all users? Currently, only jira-administrators can check the owners. Thanks! Agnes jira-administrator
Hi, Is it possible to force a comment field when changing the status to done, but only with issues that have a certain label? So for example what I want is: an issue with the specific label will fo...
Hi Is it correct that Easy Agile Programs doesn't work with Next-Gen boards? I have tried to look into it as it seem very useful for our program but all our team boards are in Next-Gen so unsure if...
Scenario: I want to query sub-tasks that have been modified within a defined period. Problem: When the Sprint for the parent is updated, that new Sprint is also reflected in the sub-task(s). The 'Up...
Hi, Our organization has changed from amtrust mobile to Bolttech. We have some users on Atlassian still using the old amtrust email. On the single user’s page, I cannot see an option...
Hello! I'm trying to search for all issues that was updated in the last X hours by a specific user. It does not need to be the last update. If a specific user made an update (any type of update) in...
Hi! I need to add a validator to a transition so issues can only be moved to "Pending" status if there is at least 1 linked issue with "is blocked by" type. So I chose this option here, but I'm afr...
I am evaluating Jira and using sprints for my backlogs. I create Epics, and under these I create stories. Each stories can have any number of tasks and for each tasks I am breaking down into number o...
Hello, We recently created a Jira Software for a project, in which we would like to have feedback (bugs and tasks) from certain keyusers who don't have licence access to JiraSoftware. We have creat...
Hi There, Can you please help me to understand on reporting of a Jira ticket, which will show how the Jira ticket was transited on various status. e.g. We have status like Ba...
Hi Everyone, I work for a company that involves a lot of machine learning (and waiting for computers to calculate things), therefore we tend to bounce around between a lot of products. Th...
Hi Team, We have added few users and none of them getting email for verify. So users are not able to login. Please help
All "Done' issues to have a strikethrough when in the Backlog and Active Sprint view
Getting warning "Reload site" when switching visual to text mode or text to visual mode in Jira issue description field.
Hi, In our Jira cloud environment we have added some Add-ons one of which the Calendar for Jira. Some users can see this add on, other (external non managed) users can not see it. How is t...
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