We are a service provider offering IT services for many customers (B2B). For the customers we offer both individual solutions and product-based solutions that we develop ourselves. Each product is o...
Hello Community, Its been a while since I've posted but I need your help. I have a custom plugin that includes a custom field type that gets data from a rest api and displays is on the field. The...
I don't see an option anywhere when doing an external import with CSV to map the security level for a field. See attached for the field i'm speaking about. We have different roles of secu...
Given the backlog, if i filter it by epic, and then select a story to and move to top of backlog, does it move it to the top of the backlog overall, or just above the top of the first item in the fil...
Hi everyone, I would like to create jira automation rules, which help me displaying the true lenght of an epic. Therefore start date and due date of an epic shall be copied based on its associated s...
Hi, Thanks in advance. Text field to be populate when i select the checkbox field with script runner. As i know behaviors not present in cloud script runner. Any one help me, how to achieve this. ...
Hello, I am unable to create classic or next gen projects in JIRA. Can someone help?
Hi, My team has a big backlog and there are constantly new tickets coming in. I'm currently using a very manual approach to allocate stories to releases and sprints and I was wondering if there is a...
When I create a task within an epic, it does not automatically take priority even though I have set this rule. Why? It only changes the priority field if I change the priority field in the epic. ...
The burndown chart lines are not going down and not able to see other lines? Alos logged hours but the line is not going down? Also, my burndown chart not showing below: Is there a setting change?&...
I assumed I would see the status Post the transition, but I am seeing the status prior to the transition. Is this expected behavior?
We recently restored our Jira system (7.13.1 version) after our primary Jira node on AWS failed/terminated. After restoring Jira from the latest snapshot, db backup, remounted the file system and re-...
Necesito agregar recurso s y configurarlos acorde a su rol, desarrolladores, analistas y líderes. En Personas los agrego y los invito pero no encuentro donde asignarles un rol dentro de los proyectos.
I Can't assign a new user permission to any proyects... it is because he has not logged in yet?? I used to give users permissions on projecto even if they didn't logged in for first time, bu...
Hi, I use diffferent Atlassian accounts (different companies: account1.atlassian.net and account2.atlassian.net), and it would be so awesome to link issues between them. Is this possible? Maybe with...
I have to configure Epic in a way so that if its total Level of Effort needed is less than 40 hrs ,then it should not allow User to create Epic in JIRA Software. Is ther any way we can put a check o...
The date fields "Due Date" were incorrectly formatted when a new problem was created.
...viction-runs-millis>300000</time-between-eviction-runs-millis> <pool-max-idle>20</pool-max-idle> <pool-remove-abandoned>true</pool-remove-abandoned> <pool-r...
Right now, every time someone makes an update to the board (e.g. moves a ticket etc), a popup shows telling me the board has been updated and I need to refresh. This is kind of a pain when using Jira...
Soy susana.sanfiz@globant.com. Estamos en la transicion y necesito acceder a Jira Staff, me dice contactar al administrador, a que equipo deberia contactar? Gracias! Susan
We are done doing pilot in one Environment. We have two instances( Cloud instances). We want to take a complete backup from one Jira & Xray data and restore fully in another instance.&nb...
Hello Support, after upgrading from Verion 8.8.0 to 8.14.0 we are asked to enter the new license. I copy the license from our serviceportal and inserted it. After that a reboot is required. ...
Dear Atlassian Support! Is there any possibility to show the owners of the group for all users? Currently, only jira-administrators can check the owners. Thanks! Agnes jira-administrator
Hi, Is it possible to force a comment field when changing the status to done, but only with issues that have a certain label? So for example what I want is: an issue with the specific label will fo...
Hi Is it correct that Easy Agile Programs doesn't work with Next-Gen boards? I have tried to look into it as it seem very useful for our program but all our team boards are in Next-Gen so unsure if...
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