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Jira
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Hello Everyone, We are new to Jira and we have some team members under our Google Workspace and some coming from another company which are Outlook domains. I cannot figure out how to connect both Go...
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Hello everyone, We just switched to Jira because Plutio just was not cutting it. We have about 5 months worth of info in Plutio we are trying to bring over to Jira. I did a CSV export from P...
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Hi, With some service desk tickets, we are experiencing an unexpected behavior: without any automation rule previously created, the status change automatically from Waiting for support to Waiting fo...
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I forgot my admin password...I try to reset, but the software doens't send reset.
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Update: As of today (April 1) the previous comment view appears to have been reinstated, which perfectly solves the issue I was having with being forced to either start reading comments in the revers...
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Our Jira server deprecated TLS1 and TSE1.1, and broke our Java program that uses the Java Jira REST Api. Is there a way to set the TLS version for the Java program and the api? &nbs...
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Hello, Does anyone have a list of all required fields that are necessary to transition these issues through the workflow from start to finish? I know that requirements may vary ba...
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We recently made a certain field mandatory in one ticket type. A different ticket type is now saying it cannot move forward because the mandatory field is not complete. The mandatory field is n...
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I have downloaded the app from marketplace Workflow Rules Lite When I select get started, nothing appears as it states? I do not have any options to create a rule? Can I get s...
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I want to clean up some old labels we don't use anymore. However, I don't want to lose the history, and the cards that were tagged with those labels in the past. I was hoping that if I delet...
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I am wondering how I can create an automation in order to trigger an email to myself every time anyone from my Project changes its status of ANY Issue? Thank You
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When a service desk team interacts with customers via Service Desk, it is important for the agent to know if the customer, or reporter specifically, has opted out of notifications for the request so ...
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Hey Jira Community, I have a custom multiline text field that I have enabled the Wiki Renderer for. I've gone back to the workflow to test it out and the field still renders as simple text. Any he...
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In Jira Software Cloud when an upgrade like that one is made, is there a way to find who did it and when? Like a log or something
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A few weeks ago we started getting reports from a few users that some (but not all) Select List fields were taking a long time to display their options and/or to let you select from the list that's b...
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Boa tarde, estou com uma dificuldade para exportar o tempo que cada issue fica parada em um status do Kaban. ex status to to do done eu precisaria saber quanto temp...
501 views 0 1 Deleted user March 30, 2021 -
I currently have automations to transition a parent to "Admin Review" when related tasks are completed across separate projects. Parent is in GEE project Related tasks are in HEE project &nb...
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I'm trying to import the most recent Data Center WADL into Postman, but it fails. Using my own from rest/api/2/application.wadl also fails. APIMatic is similarly confounded: &...
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I'm using automation to send an email when an issue is transitioned and it works as planned, however is there a way using smart values to insert all comments created in the issue into the email body?
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We're developing a Jira Cloud app and are needing a way for admins to configure which projects an app has access to (or will fire webhooks on events for). The documentation here (https://developer.a...
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Hi Everybody, I am new to structure gantt charts I am using the Structure Gantt Chart feature. As you can see from the Scheduling configuration, I am using the Planned Start and Planned End f...
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Dear Sir/Madam My Senior Management is asking for individual performance of scrum development team from last two sprints. Parameter are Number of Ticket assigned to each scrum de...
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The problem began yesterday when a automation that always worked normal begin to result in a error, when i look the log the cause of the error is: "Due date: Due date is required", but we don't use d...
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Hi, Previously all users in our Jira software were working on the same project. Now I am about to set up a second project within the Jira software with a different group of people working on i...
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Good morning! We are on Server and when we trial a new app we can renew up to 5 times, so basically trial is 6 months. I am curious if it is the same for Cloud apps? We are currentl...
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