Hello
So I've worked my way through all the migration hoops: - anonymized users - deleted projects, users and filters where possible - upgraded Jira to a version that actually supports Cloud Migration (...
Calling all Jira Core users! My name is Jane, a Product Manager at Atlassian exploring the reporting and dashboard needs of business teams. If you work in a business team across Marketing, HR, Fi...
I closed my teams latest sprint as usual, however all tasks include 'Done' tasks were moved to the next sprint and were never 'Completed'. After testing on a new sprint and task, even when a task is...
Good Afternoon, I'd like to know how I can do so that the client can see in his portal the dashboard that I have created in jira.
Jira software license and Confluence. Do I need another license (Jira Core) in order to start company managed software projects? It's just that currently, I can only use the team managed projec...
In Classic software we are able to start parallel sprints Yet I don't see the option on Next-gen It allows me to create multiple sprints but not start them at same time
Hi, when you create an automation in Jira Software it shows you a pop-up saying that you saved a certain amount of hours of work due to it so, my question is, Can I consult that information in some s...
We just started using Jira Service Management. Our process is that if a ticket is logged that required Development support, we clone it into the Software Dev Project so that the Dev team can ad...
Hey all! I'm using Jira data replicated into my warehouse, and I'm wondering how could I manage to filter the data in the issues table to only get the issues in the currently active sprint. It's req...
...hat is currently our internal 'public' access to reference information (non-contributors) to our network users? Currently, we have about 25-30 users that create and manage content (primarily C...
I want to edit an issue type scheme for a project in our data center instance, where the issue types Operation Task, Story, and Support all get converted to Task. As o...
I tried doing a simple prototype using Roadmaps, but I can't get it to work. Here's what I did: 1. Create Scrum Project. 2. Create Release 1.0 start today (4/12) and ends one month from today (5/12...
I have been tasked with managing our collection of approximately 50 add-ins/apps. Since we have a community license they are all free. 1. Is there any way to know the last time an add-...
I know absolutely nothing about Jira and have been thrown into this project. Forgive me if I ask stupid questions. I want to know if this is even possible before I waste a bunch of time on research. ...
Hi there! I would like to move our issues on the board based on date and hour. For example... Jira Service Desk - when we schedule a support or a meeting with the customer, we move the issue from ...
LDAP sync is failing due to password change, local jira-administartor account password lost, alternate local admin account does not work. K-SSO enabled, how can I reset the admin password or by...
Folks, I have an interesting problem I am trying to solve. I'm trying to build a dashboard for a senior manager who has team members within his organization that are loaned out to diffe...
My company started using Atlassian (JIRA & Confluence) several years ago. But the person who administered this set it up, essentially as a blank slate, and told us all to "go for it". After vario...
Assumptions: We will only have one release open at a time. Is it possible to automatically add jira tickets to an open release once the status of the ticket has been changed? I have a status c...
With the traditional service delivery model, we only monitor agent calls, but the modern service delivery model focuses on fast support for employees with automation and increasing productivity withi...
What permission does a user need to be able to import issues?
We have tickets which often start in one queue and then move to different queues before either getting resolved or ending up in a product "backlog". How do you effectively track time it took for the ...
Kindly want to integrate my application with jira using oauth 1.0. After I get the access token I get redirected to "https://lobalmax.atlassian.net/plugins/servlet/oauth/authorize" I would like to kn...
Hello, I am using both Jira & Freshdesk and I am having this issue: When I have a ticket in Freshdesk and I want this ticket to be created in Jira via the Freshdesk page and the ticket is...
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