Good Morning, I have created and tested an automation rule that runs when a ticket is created from the Service Desk project, however, if I try to create a ticket from the self service portal, ...
Hi Team, we are migrating jira from data server to cloud and found some plugins are not supported in cloud , is there a alternative supported by jira cloud for below plugins?please find the below ap...
Hi, In following page it's said that Jira software boards supports until 5000 issues: "Boards can display up to 5000 issues at a time. If your board is trying to display more than 5000 is...
I am trialling Advanced Roadmaps in my JIRA Project and I have a Team setup and linked to the plan. I have also setup the view to group by team and show the capacity. When viewing the pl...
I would like Jira Service Desk to assign the organization to an issue based on the reporters association to an organization. Ex: User: Javier Pérez Organization: 1.0 - HQ.marketing (this is...
I recently got access to Jira and have created a project within my organization. I am able to see all options except the forms. I am not sure how to get the forms option as I need to crea...
I have following logic in my automation: IF Status equals "selected" THEN create a ticket in another project and set following values summary (new) = summary (old) description (new) = descriptio...
In the description field, text editor options( Bold, Italic, underline, font colour, bullet list, number list, icons, tables, links, attachments - ALL format option in the descripti...
Hi everyone! I am building a simple automation through which I want to add someone to the existing request participants (without removing the existing ones) when the status changes. I tried two way...
I am using the Two Dimensional Statistics Gadget on a Dashboard and for some reason even though the data is filled in on the Account Manager (People) field, the gadget does not recognize the data as ...
Hi there, Little question about release notes. We share our release notes with several teams in different countries. Unfortunatelly we can't set english as official language. We need to find a way ...
Hey, I am looking for a way of how we can bring tickets or use the data of the tickets in Qradar. E.g.: Admin A creates User X in AD. If there is no Ticket, Qradar should be able to recognize that...
I have one item in my Structure Gantt that does not allow me to manually schedule it. It is set up the same as the others. I can't figure out what is different about it All the others look like th...
Right now my web-item in atlassian.xml looks like this: <web-item name="MyItem" section="operations-top-level" i18n-name-key="afo-befuellen-button.name" key="afo-befuellen-button" weight="1000"...
If I link activities in a Gantt chart to show dependencies, the reason is clear. I can see how they relate to each other and if the predecessor slips, so does the successor. In Jira I can say B is b...
Hello! My username (login) is "sa" (Active Directory connector). Earlier, using IssueService, I created issues and there were no problems. After renaming the username to "id", I started getting an e...
Hi, I have this PowerShell solution. It has been creating tasks daily with the following information below. Everything has been working like a charm. But now, i'm unable to create new tasks :-( W...
I have to enter the emergency key everytime i want to log into Jira - can't find where i get the QR code to scan - if i click imprt existing accounts it ask for my old device which i dont have access...
Hello. I'm trying to set the condition of a transition in my workflow. The only two conditions I'd like in order for a ticket to be moved from In Progress > Done are: A Task ticket A Story ...
Hello community, I need to integrate Easy Redmine with Jira. Easy Redmine is not present in Atlassian app list. Is it possible to integrate it? If yes, can you please provide me with the do...
Hi all, I have added in a new issue type to an existing projects issue type scheme. It has been associated to the default workflow in that project as well. However, it does not show in the issue typ...
Hi, We have both Jira Cloud and Bitbucket Cloud integrated and it works well. I did notice some strange behaviour and adding links to a BitBucket Repo to a Jira Issue. When I add the link ...
I want to restrict Create/Edit/Close/Delete sprint permission to a specific user, it seems that jira-administrators or site-admins can perform actions on sprint by default without "Manage sprint...
Hi Everyone, We are in an ambiguous situation that we have 100+ duplicate users coming from two different AD's from Crowd, those duplicate users usernames be like ex: twhite (AD 1 **old**)...
Is there a shortcut to edit a comment inside a card? Like hovering over a comment and pressing “e”, so that we don't have to scroll down to click on the edit button.
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