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Setting a subdomain to Jira cloud reaches unavailable page

Otter-IT
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October 9, 2021

I have a domain example.com, and now want to link to my Jira Cloud instance (example.atlassian.com) via a subdomain.

I have set the corresponding CNAME DNS entry, but whenever I try to open my subdomain, it leads me to an Atlassian page, that says my cloud site is currently unavailable.photo_2021-10-09_12-06-05.jpg

The problem is, that it's not *currently* unavailable, but rather always. I have tested this yesterday and today, and it doesn't work.

The site is however available under the standard example.atlassian.com URL

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Nic Brough -Adaptavist-
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October 9, 2021

Atlassian Cloud cannot be run on other domains (yet).

Otter-IT
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2021

That's sad to hear. Is there any info on when we will be able to do that (since you added the "yet")?

Nic Brough -Adaptavist-
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October 9, 2021

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