After we delete the User from all of our accounts, their icons can still be viewed among users of a Project that was created by that User... How can we remove it, as also name and surname are display...
Is there anyway to reorder tickets shown in Timeline view in Cloud Business Project? I found in List view, there are 6 dots when hovering on the ticket but I can't seem to find sth similar in ...
How can I map a content management workflow in JIRA to a Knowledge Base Article creation / management flow in Zendesk ?
Hi, I am using a company-managed Kanban project. I used to see issues on my kanban board, however, I can not see them any more. I can see ticket counts in my board setting however, I can't see ...
Is there a place to find more details on "Coming Soon" features for the List view in JWM on the Atlassian Cloud Roadmap (https://www.atlassian.com/roadmap/cloud?status=comingSoon&) ? My pro...
Hello - I'm trying to set up an automations rule that checks for the difference between the date time NOW, and when issues were last updated (with corrections for time zone). If the time difference ...
Hola queridos y queridas, un fuerte abrazo, saludos, desde Chile, quería saber si algunos de ustedes sabe como se puede agregar una nueva categoría al ciclo de vida, ya que necesito agregar un c...
Hi everyone, is here someone, who fight with JIRA API for sending emails? I have problems with attachments, they're always as in-line. Thunderbird have problem with show it, on gmail or apple ...
Hi everyone! I have a question regarding reports and SLA filters. I created a report to show average service levels (let's call it "Example service level") over time for different ticket types (the...
How do I create multiple boards? When I try to my project isn't in the dropdown...
Hello community! Today I created new project for my CIS Marketing team. When I create a new issue there is no "Task" in Issue type. How can I add this type to the list and remove some types? Maybe...
I've been keeping track of my work's progress in a comment in the ticket I'm working on. Right now, after I've edited the comment for the Nth time, the comment changed to a state it was never in bef...
When doing a JQL query in Jira the resulting table shows any time date related columns as date only. How do I display date and time. cf[15306] = "ABC" ORDER BY createdDate DESC I get the field crea...
Hello, I have created a new workflow - and I want to associate one old project to this new workflow. But when I did that - for some reason there is not my created wf, but there is a simple sub-task ...
Hi Angelica, I am the Jira and Atlassian Admin on our account, I'm having trouble with a new user receiving an invite email, Any help appreciated! Cheers James
Hi there, is it possible in Business Project boards also to have additional buttons for "Assigned to colleague x" ? or other "filters" ? Yes I am aware of the list view to filter it - but may...
Hello. I have two statuses in the far right hand column of my project board. Obsolete Done For some reason the Move to Done button only appears on the board when obsolete is in the far right ha...
My company has had their data in the US, but we may be looking to move it to the EU. How would we move all our data? (We use Jira Software and Confluence, and have about 1,000 users total) Is there...
As part of a community lead support structure we are looking to remove our help articles from Confluence and store them within a new system. However what happens within the main search box a...
HI Everyone, Is there any way to create a survey in Jira. if yes please help me with the steps. Thanks, VIvek
Hello! Can you please tell me how to add a column with a task ID or a link to a task to the search results? This is necessary so that when exporting all the results to Excel, you can understand wha...
Hi, If we want to switch from Jira standard to Jira Premium within our Organization, do you simply get extra functionality within Jira or is it a complete implementation process. Who has experience...
Hi! We have a problem to insert new partecipants to a ticket. If we try to insert new partecipants into the Share with form, it returns No option. Can you please suggest a solution? Than...
Is it possible to turn on the priority icon indicator in the company-manage projects? I cannot find the option to fine-tune this behavior.
I need to understand the relationship between the Product, Instance and Project in JIRA. Is it Instance -> Product -> Project or Is it Product -> Instance - Project Do we ...
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