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How to add reminder alerts to issue deadlines?

Tracy Ji
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October 21, 2021

How do you add reminder alerts for approaching deadlines to issues? 

1 answer

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Alex Koxaras -Relational-
Community Champion
October 21, 2021

Hi @Tracy Ji and welcome to the community!

Personally, I would add a subscription filter, since it's a built in Jira functionality. You can read more here https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/#:~:text=.-,Subscribe%20to%20search%20results,-A%20subscription%20provides

So basically you would create a JQL statement similar to:

assignee in (currentUser()) AND due >= "0" AND due <= 6d ORDER BY due DESC

You would then save the filter and create a subscription for all users you want to be notified.

Let me know if that works out for you.

Tracy Ji
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 25, 2021

Hi @Alex Koxaras -Relational- !  Thank you so much for responding!  However, I'm not exactly following.  I have a web version of Jira through my organization, so I wonder if there are limitations?  I'm not a coder/programmer/etc. so I'm not sure where to create a JQL statement.  Any guidance would be helpful.  Thank you!

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