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Hi, I am trying to add "add approval" workflow, but I don't see the option on my screen. Also, can I set a dynamic approval. For example, if I have a purchase request for : Type A Type B ...
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I have project B that has Initiative and Features issue tickets I have project A that has as their parent links the Project B tickets. What I'm trying to bring it in one query is all the issues on ...
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Can you provide multiple fields to sort by in Advanced roadmaps. For example I want to sort within a sort. Sort by team and the within team by sub team.
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For the issues in orange, i've created a start and end date that are within the month of August but for some reason they are showing a much longer duration on the roadmap. Any ideas? I'm sure this is...
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As a Jira Admin, I have users reaching out asking why priority colors are different for each user. Here is a screenshot of two different views:
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After installing the Teams Smart connect for Jira app in teams i am asked to login. I select Jira Cloud and click login. the connection window never goes away. We are using the tria...
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The auto formatting in the new Jira Cloud (I came from using server for years) aggressively auto formats text. A simple example, if I put a hostname in, it switches it to a URL as a click button (th...
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Hi, I am trying to find solution for this problem. We enabled article suggestion option, as per: https://support.atlassian.com/jira-service-management-cloud/docs/how-do-you-automatically-present...
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I have an Open Issues report I export to Excel to report on certain items. One of them is Time Spent which users log into their issues in the Time Tracking area. The issue is I cannot figure out what...
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Hi, My JIRA tickets have got the Time Tracking field enable, allowing to track time spent. However, I do not find the correct way to decrease this amount if we tracked too much. ANy hint ? ...
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I am using Advanced Roadmaps to gauge my sprint capacity and demand. In the attached view from AR, all of the sprints correctly show the amount of demand except the next sprint backlog (sprint ...
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We configured our SLA to work only M-F from 9 to 5, but when a customer creates a ticket the SLA keeps counting even on Saturdays and nights bringing our SLA metric way up. Can you please ad...
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Hi, I'm looking at jira server api documentation https://docs.atlassian.com/software/jira/docs/api/REST/8.9.1/#api/2/permissionscheme-getPermissionScheme for a REST API to add a group to a g...
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Wouldn't it be lovely if backlog tickets displayed the entire title? Today, it truncates the title and sometimes I cannot read the entire thing. I love how Trello shows the entire ti...
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I have a requirement from customer where, customer wants to follow proper change management for any changes done to JIRA Software cloud. Sandbox is one option, however, since Add-ons wont be present...
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Hi! So my boss wants to know how to create a report from our project to show basically a pie chart where each slice is an Epic or Epic Link category. We want the size of the slices to be scaled accor...
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With ScriptRunner it seems that there is a library that makes a "human readable" translation for a Interval/Cron expression. Like this example, ScriptRunner translate 0 0 6 1 3 ? to At 6:00 AM o...
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Hi, I am trying to install web resource using script runner in my jira software test environement instance. However I am getting an error saying 'You need to configure at least one alternate resourc...
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We have tried updating Jira from version 8.2.3 to version 8.18.1 and it updates fine but doesn't connect to the database. I have reviewed the logs and it gives the following error: 2021-08-12 ...
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Hi, If an email sent to Jira@abc.com with SUBJECT LINE say <PROJECTNAME> should create a defect in JIRA under that project. Alternately, having an email id like <projectname>-...
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We have the simplest workflow to update a ticket owner to me when it's ready for QA. It worked once or twice but now it's not updating the ticket owner. Is there a way to have the owner upda...
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Olá meus caros, o jira de vocês está com os dias duplicados? Segue imagem abaixo:
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Hi, We have several boards in 1 jira project. We have a kanban board and a scrum board. I just created the scrumboard, however when I switch to backlog this is not the same as the backlog I see when...
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In Confluence, I don't see an edit button in the Confluence Internal Directory field. I would like to check Enable Nested Groups by analogy as in Jira. Tell me how to reproduce this. I do not go...
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Hi, In the space, there are pages that are outdated and I would like to archive them. The Confluence help (link) says there is an Archive action but I do not see it in the menu. Question! Is it pos...
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| October 23, 2025 11:23 PM PDT |