Community resources
Community resources
Community resources
Jira
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Hi everyone, We’re currently exploring ways to improve our workflow. At the moment, our clients communicate with our Support Team via Zendesk, and the Support Team relays information to our Software...
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I'm trying to create a dashboard to provide data into how many Triage issue types we close in a given timeframe. I have queries to filter to Last Week and Current Week. I'm struggling to put together...
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Hello, I'm trying to count how many dates of format YYYY_Tx exist in a Labels field and save this as a numeric value in another field. I try the below, but I keep getting erros. Any help on w...
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I have two projects, Project A and Project B. Project A has existed for a couple of years and works as it should. We are expanding and therefore needed to create project B. Since Project B should hav...
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Hello, the Support Project stopped being able to receive tickets from the connected email address, when trying to go into the settings for it, it shows "this project is not available anymore", but i...
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In our SM project (MPS) we are using the field Labels which is presently editable and free text is allowed. We would like to set this field as non editable for all users (except for ad...
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Hi. I`m still pretty new to the Jira world. I hope someone can help me here. I`m currently in the process of recording and inventorying all the hardware in our company. i`ve created a CMDB structur...
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Hi together, unlike my colleague, who seems to have the same roles allocated as I, I can't link Jira issues with each other. Not even ones that I create myself. I also don't seem to be able ...
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We have a user within the ITSUPPORT Project who does not receive notifications of any tickets We have checked that you have them activated in your profile and that there is no blockage in the...
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I was tasked with finding a way to have the tasks on our Jira Board automatically generated by sending an email directly to the platform, without it having to go through a second team member first. I...
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This post is to ask attention for a bug that has been raised and will be triaged by Atlassian. I would like to encourage everyone to vote for this issue. https://jira.atlassian.com/browse/JRACLOUD-9...
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How to create sub task Service Request under master D'con?
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Hi, after a migration, we have a lot of teams in our Jira cloud, which we want to delete. Is it possible to delete multiple teams in one step? If yes, how? Thanks, Gerhard
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Hi everyone! I'm a system admin at my company and I received a request regarding the GH and Jira integration. Currently we have connected Jira and GH without a problem but a team is having issues sy...
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Is there a way, using Python, to log time into the timesheet. I have users that always log the same time against the same job each day, and it makes more sense to automate this, if possible.
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Every time I create a JIRA ticket with pictures or video, then when I open the ticket again the image do not display anymore and display instead "Preview Unavailable". It happ...
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If I create a new project role and able to see in the 'Comprehensive Audit Log' in which database table we can get the data ? Please mention the table name and also mention logfile which is generated...
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I need to create stories with in my epics on the SFEPIC3435 dashboard but it doesn't enable that opt
I need to create stories with in my epics on the SFEPIC3435 dashboard but it doesn't enable that option, I request your support to make the change in the template type please
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We are currently using import function to create several tasks at once. And we have a column on CSV for a description field and each has some categories should be written. Whe...
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Hi, I am creating some projects, why do some of them have the word "Planning" underneath the "Project Type" and some don't? What's the implications? Thank you!
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This morning I have started seeing this in my comment boxes and its annoying because it makes it harder to write a comment since its easy to missclick and then I have to delete this wrong text.
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I want to sum values of two custom fields and save it in the third field. When i write the rule like this { "fields": { "Total Effort": { "value": {{#=}}{{issue.customfield_10121}} + {{issu...
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Seeing features created under Ask AT&T board although some of the features belong to a different team(board). E.g GENAIPLF-16 This one as an example like many others ...
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We are a software consultant company, currently working on multiple projects and use JIRA for Task Management, Few Projects are managed on separate JIRA Cloud and others under one JIRA Cloud....
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I am trying to generate a RAG (Red, Amber, Green) report, i wanted a plugin to help me generate that
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