Community resources
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Jira
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Hi Using the Rest API, is it possible to create a new issue and set another user as the reporter ,provided that the "API user" has the correct permission?
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Hi Team , we have created below behaviour but it is not working in create screen ..once ticket created, from there it is working expected .please check the below. import com.atlassian.jira.c...
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Hello dear Community members. I want to ask about Jira Rest API. We are collecting user details through Rest API with GET /rest/api/2/user method. It shows only 10 users email section, othe...
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Warm Grettings from Korea. I am a jira site admin, and planning to let all my company members to use jira for work. Security is really important for my compnay, so I want people to access j...
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Have an issue with “Plans” being “Read Only” and seek to resolve this context.Anticipating this might have something to do with account permissions. Thank you for your feedback.
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Hello all, The release board is specific for each project, is that possible to show the release of all the projects into one page? for example, I want on a one page - all the releases of all the pr...
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We are using a company managed project using different board to see what different teams are working on. The problem is when I create a story in an upcoming sprint it places it into the backlog and n...
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I have a project with 4 issue types : epic, story, task and bug. I would like to add a new issue type named documentation and then customize the workflow for that issue type to be a subset of the wo...
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I have a Cascade Select custom field with the id "19000" and want to restrict the visible values depending on the issue type selected. I cannot figure out which script to use... any help would...
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Hi, in this post I'm referring to average time in status filter. 1. basically the need is outlined in the subject. I see extremely high average number of days of the tickets in "Investigation...
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We are using OS: Ubuntu 18.04.4 LTS & python version 3.6.9 But we got below error... 2021-11-10 18:16:57 WARNING: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by p...
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I am looking to add an Initiative Type above Epics in my Team Managed project I cannot seem to do it - I can use the Initiative and Themes for Company managed projects but not Team man...
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For reasons I don't want to go into here, I am considering creating a solution for a customer in which they would have a dedicated project for epics. Epics would be the only issue type allowed ...
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As a long time jira software user I'm used to viewing and editing issues in the sidebar of the boards. I have now setup a small Jira Work Management project for myself. When viewing the board and cl...
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I've created a looped workflow that works like charm. It is based on a custom field named 'open question'. users can ask for more info if the field is empty and others can answer if the field is se...
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We use insight to catalog our physical locations. I have created a work management project (business project) for procurement and have a custom field for selecting which site from the insight D...
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I understand that this can be achieved using the field required validator in Jira Software hosted on the Cloud. And this can be similarly achieved using the Jira Suite Utilities plugin but it is now ...
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Getting this error when attempting to import XML Backup into Microsoft SQL Server: Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.en...
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As in any service desk project, I often get portal customers submitting tickets as the wrong issue type. I want to give my agents the ability to fix the issue type, but the "move ticket" ...
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One of the users I added to my Jira Cloud account (free) is not receiving their invitation via email. I have attempted to resend the email several times and also removed and readded the user. I see t...
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Our developers work on multiple clients and multiple projects at any given time. Because of this we moved all work into a single project and used Epics to group work by client/project. Th...
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Hello, We use LDAP to manage our AD groups, however, anytime a user needs to be added to jira-users, we utilize the default group membership functionality in the JIRA user directory, however, when i...
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We are using Jira Software Premium Cloud and our Engineering teams are in company managed projects. One of our teams is wondering if it would be possible to define story templates in J...
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Hello, I'm new to Jira and having trouble with webhook. Created a Smartsheet for Jira connector and getting "Invalid response from JIRA. statusCode: 403, reasonPhrase: Forbidden statusCode: 40...
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Is running a project CSV export a viable way to create a back-up of a project before a workflow change? Thus, if the change failed half-way through--assuming the project is now corrupt--I could...
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| July 29, 2025 10:46 AM PDT |