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How can I create a report to see how many tickets each technician closes every week?

How can I create a report to see how many tickets each technician closes every week?

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1 vote

Welcome to the Community!!

With JQL and Dashboards, the data would not persist since the report you will get out of JQL is only for a week.

JQL goes like this

resolved >= startofWeek("-1) will return the issues resolved in the past week

You could create an issue statistics gadget to show the data by assignee

You could consider marketplace add-ons for getting the advanced reports such as eazyBI

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