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How can I create a report to see how many tickets each technician closes every week?

Thomas Calabria
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February 8, 2022

How can I create a report to see how many tickets each technician closes every week?

1 answer

1 vote
Pramodh M
Community Champion
February 8, 2022

Hi @Thomas Calabria 

Welcome to the Community!!

With JQL and Dashboards, the data would not persist since the report you will get out of JQL is only for a week.

JQL goes like this

resolved >= startofWeek("-1) will return the issues resolved in the past week

You could create an issue statistics gadget to show the data by assignee

You could consider marketplace add-ons for getting the advanced reports such as eazyBI

https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?tab=overview&hosting=cloud

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