Hi, In a project when a issue is created it should be auto assign to a particular group.
We are currently using Agile for IT Sprints/Backlog, etc. and also using Kanban boards for our Operations department and Admin department. I have a question for you. Are Boards able to be...
Agile poker estimation panel keeps disconnecting while choosing story points during estimation, in a session whole team faces this issue, sometimes we can put the story points but sometimes it discon...
Hello, I would like to know if there is any way to make a project private that is of the type "software managed by the company".
Configuration: Issues in project ABC are linked to epics in XYZ using a specific link type. The epics in XYZ have issues from various projects inside of them. Ask: Are there any JQL functi...
We have a situation in our team-managed project board where suddenly, right after completing a sprint and starting a new one, all previously completed sprints in our project are showing up in the pro...
We did only rename the title, not the ticket short form. Can somebody help me out??
Hello Community, I recently started implementing Jira Service Management (for Ticket Management) and Jira Work Management (Project Management) for our 15 headed Support Team which supp...
Team, I have a requirement to configure a Kanban board with Nested Swimlanes. I have a Project team value and Assignee . I need a nested swimlane like below This first level ...
Hi, I would like to add a text field like the Comment field (with formatting). Thanks.
I have requested that invites are sent to one user's email addresses and the toast notifications suggest an invite has been sent but nothing has been received. Repeat invites have been requested a...
I have searched here but I haven't found a clear reply to the following: We receive mails from customers and suppliers, none of whom are registered Jira Software users. Our as-is solution is to "s...
I was trying out this API. OAuth 2 is used in our application. Request is failing with status code 403. We have all the scopes that API requires in our application too. Since that API can be acc...
We have our Zendesk ticket system integrated with Jira software. It seems like a great way to send issues to our Dev Team and communicate back and forth between Jira and Zendesk. However, we are unab...
Dear JIRA community Id like to be able to create a story based defect subtask issue type under Story issue type but also keep the standard subtask issue type for all other tasks team needs?&nb...
When I want to do an import of a project configuration file (with project configurator) I am getting the message 'HTTP Error 413 request entity too large'. A couple of days ago, I didn't have a prob...
Hello, I have same type of user and same group with my colleagues but I cannot add a new task. They can. I have an error: "You cannot create issues in this project." Any idea on t...
All of our projects are set up to use the default notification schema and set to use the following email address: jira@<companyname>.atlassian.net This was working fine until last week wh...
I notices that not all my tasks are listed in my project and I cannot find the missing tasks anylonger.
Is there a way to hide the Global Settings in Tempo Cost Tracker? Ideally we only want Admins to be able to view/change them
Hello team, I was wondering, I created a rule to automatically reply to tickets with a generic message like this one: Hello @{{issue.reporter.displayName} Hope you are having a good day....
Hi, Our Jira datacenter intance (release 8.5.x) is connected to a PostGreSql 9.6 db. We plan to stop and start the db (required time < 10 seconds), do we have also to stop/start the Jira instanc...
Hi all, again I have several problems with automation. Here is my case. So whenever the user creates the ticket from the Jira Service Desk, am cloning the ticket into another board (Let's say ...
I have one story inside that has a custom field (database picker) called "Input" that is a dropdown with the value options being A, B, C.... N. When a customer is updating an issue(story) ...
Why dont I have the option Manage add-ons (image 1) ? And when i want to enter through the url in order to configure the integration with test rail. I can look the follow error mess...
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