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Invites not arriving

Ashish Sangani
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 2, 2022

I have requested that invites are sent to one user's email addresses and the toast notifications suggest an invite has been sent but nothing has been received.

Repeat invites have been requested and plenty of time allowed for user to arrive, but nothing appears in the inbox. Spam and Junk folders have also been checked.

Could some kind soul take a look at let me know what needs to be done, please?

1 answer

0 votes
Josh Costella
Community Champion
March 2, 2022

Hi @Ashish Sangani 

Welcome to the Atlassian Community!

Atlassian Support does monitor the messages here from time to time but the quickest way to get an issue like this resolved would be to submit a ticket directly with them. 

https://support.atlassian.com/contact/#/ 

I would also review this: Unblocking Office365 emails for Atlassian Cloud

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