intrduction to det all the matrices in jira

[Suha Amro]

I need to have the video that help me introduction to det all the matrices in JIRA, I need the ability to set up the whole space and fix the reports 

Is there a way if more than 1 agent work on one ticket , how system will record the efforts 

[Trudy Claspill]

Hello @Suha Amro 

Welcome to the Atlassian community.

You can find a lot of free, on-demand training under the Learning link at the top of the Community pages. If you are new to the products I recommend that you start there to get overviews and five into specific topics.

This community is also a good place to get advice from other users of the products. You will get better answers if you describe your requirements and scenario in more detail. What problem are you trying to solve? 

For recording effort applied when more than one person works on an item you could leverage the native Time Tracking feature in Jira

https://support.atlassian.com/jira-software-cloud/docs/log-time-on-an-issue/