Community resources
Community resources
Community resources
Jira
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We have a support project that is integrated with Cherwell that we use for support tickets and it is enforced with a specific workflow that links between Jira to Cherwell. So when someone moves a tic...
301 views 1 0 Deleted user March 10, 2022 -
How to restrict the other issue types except Task issue type while creating issue
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How to copy the system field values to a custom field The list of values from the "Labels" field to the custom field "Admin Labels". The "Admin Lables" field should be having same features and ...
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Hi, I have set up an email domain and created email addresses in Atlassian Admin. The emails section states; Project admins can customize email notifications with these email addresses. I...
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Sample Data: RowData C1 C2 C3 R1 31-Jan-22 7-Mar-22 21-Mar-22 R2 4-Apr-22 9-May-22 6-Jun-22 R3 11-Jul-22 8-Aug-22 12-Sep-22 Does confluence support a chart that c...
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When I click on a Jira notification, the notification is dismissed but the app doesn't load to show the event it refers. The phone just remains in home screen. Galaxy S21
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Hey folks, We have a situation where my employer is running a Jira Server instance, and a sister company is running a Jira Cloud instance. We want to be able to create issues on our server instance ...
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Is it possible to associate the domain of the customer's e-mail to the registration of a company? For example, linking the domain '@domain.com' to the registration of a company (cliente@power.com ...
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I'm trying to get the hours charged in an issue in Jira sent to my system using webhooks. I have no problem with the update of the other fields, but the hours charged in the Time tracking are not tri...
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is there a way to restrict access to only one project tickets so that only people named (i.e. assignee, watcher, named in comments) in the ticket can view the ticket?
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Hi, We wish to create a linking structure between issues of Jira projects in such a manner that if ticket is closed in IMT project, the linked GCOOPS project tickets are automatically closed. ...
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My top menu does not have the boards menu option. Only dashboards. how do I enable boards? I need to create a board containing multiple projects.
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Hi all, Current our data technology team are ticket-takers. We want to move to shift towards becoming fulfillment partners and communicate back to the business man-hours invested compared to value g...
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Hello, I have developed a bot that connects to the REST API to automate the process of creating an issue in Jira. When the bot wants to finish the issue, it throws a permissions error. but the use...
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If you want to take the following as a template if your project uses a custom field for "Team": Use this for the "action" Edit issue fields | Advanced: { "fields": { "customfield_...
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Buenas tardes, Actualmente nosotros contamos con los servicios de Jira Service Managment y Confluence, queríamos saber cual es el costo por usuario que tiene Jira Software para sumarlo a los s...
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It has been stuck showing the loading splash screen circling for days... It works on Excel Online but not on the Excel application. Please help.
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Is there a way to add a request's Approved/Declined status in the queue ? i have customer service desk and for one of the issue types' workflow i have enabled Approvals. In th...
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Hello: We have a rather large instance of Jira Cloud, and I have a user who could not use the WAS operator to search for a particular Status...by the name. The status: In Review JQL Query...
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I have a filter to remove initiatives on the kanban board. But even when the filter is selected the counts at the top of the columns e.g., In Progress 12 of 18 still include the initiatives. Ho...
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Hello! I am creating a post function module inside my atlassian connect application. I am using the jiraWorkflowPostFunctions module defined on the atlassian-connect.json file. By default, the heig...
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I am now getting the following error when trying to save changes to the description field for JS: " We couldn't save your content It may contain formatting we don’t recognize. Try removing the for...
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I am a jira admin and one of our user us facing this issue. She is scrum master and have all the permissions to "Manage the Sprint". When she tries to move sprint up or down in Jira bakclog, she gets...
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Hi, I am an Attlasian admin of the account for my little startup. I can access administration panel etc but can not access JIRA or confluence sites. The system keeps asking me to reverify my...
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Hey there, I have a request type for leaving employees where I use a user picker (custom field) to define the employee who is leaving. When the ticket is created I would like to have an aut...
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