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Community resources
Jira
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I've been noticing latency when I open JIRA in a browser and did some investigation via Developer Tools > Network The Network responses revealed two API calls that are producing Status Code 409 c...
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I have created a Jira Structure which works correctly. However when i create new Jira Issues they do not display correctly in the Jira Structure's hierarchy. The new issues sit at the top of the stru...
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Our Jira Structure Gantt is large, and we wish to be able to filter the Gantt and only show areas where there are scheduling conflicts. Is this possible? Many Thanks
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Hi, I have an issue in viewing release of a particular board in the filter. * In filter unable to view a project or board release for Q1. In release section dropdown I couldn't find the...
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Good morning Can I migrate from version 8.13.11 to version 8.20.0? What should you take into account when migrating from the commented versions. What jumps from version to version do you adv...
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Hi - I am looking at setting up Jira service project and one question we have is how do I communicate with outside email adress in a service case? Example of a workflow 1. Service reque...
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Hi, I am looking for a solution where I have a case template with a attachment uploaded to the case. The attachment will always be the same file for all cases. So when creating a ...
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in Servicedesk, reporter reply email notification not received by assignee in particular team members alone. previously they are receiving email notification for the comment added in ticket. when w...
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Hello, I have a workflow in Jira where I am allowing all statuses to reach a specific status. After I reach this status, I am not able to go back to any of the other statuses. I trie...
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Hi, we are migrating from our Jira Core instance to Jira Work Management. One of our projects have a huge customizations done via Script Runner that create multiple tickets starting from the origin...
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My project is Kanban type. I don't know why the counting issue does not work. I have 14 issues in my Board with In progress issue but at the counting field displaying "0". Do I need some configuratio...
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...ssue.getCustomFieldValue(cField).toString() log.warn("Field Value = "+cFieldValue) if (cFieldValue != "IT") { return true } else { return false } The log output is b...
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Hello everyone! I've got another frustrating new and exciting issue which has cropped up with an automation I've created which sends me a Slack message with issues based on a JQL filter. E...
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the ticket automatically gets assigned to a user when its changed from in progress to resolved since I could not make changes in the workflow what can I do
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Is it possible to add fields as filters in kanban board, but have multiple fields, i.e. I want to add filters from 2 fields and you can then select more than 1 option, just like how you get it from c...
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My company uses JIRA Software. I have an issue I want to change from 'Ready for Development' to 'QA'. However, I can't see the QA option in the drop down. What do I do?
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What I'm trying to acheive is to trigger an action (comment) when a ticket is raised based on a condition that if the text length within a custom feild exceeds a certain length (21 characters). ...
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In which Jira product could this activity be carried out?
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Hi all, I have an account on Jira Data Center. I have created a Jira Project with the configuration I need (different issue types, workflows, permissions, fields...). I now have to import a data...
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Jira Software + Confluence Can these two products interface with AD domain authentication? Can they be deployed locally?
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Expectation: As I user I would like to have a Team Backlog which is defined as all issues not assigned to any member of my team. Teams are being defined as Shared Teams using the Advanced Roadmap mod...
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Hi Experts, We do not have a fixed forward progression as 6-7 requirements each having 10s of stories are worked as need basis and we move around the cards Unfortunately some cards, I have wo...
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We are using search api call, similar to /rest/api/3/search?expand=names,schema,changelog,transitions&fields=*all&startAt=0&maxResults=100&changelog.startAt=100&jql=project...
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Page All boards /jira/boards For some projects administrator is shown, for some projects it is not. Look at the last line. What is the reason of hiding admins?
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Hello Atlassian Community :) I'd like to upload a huge CSV File without me (as the admin) being the automatic reporter. The reporter should be "Unassigned". So the creator of the issues does not re...
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