project = HMP AND (component != NIC OR component is EMPTY) AND issuetype not in (Initiative) ORDER BY Rank ASC project = HMP AND component = NIC AND issuetype not in (Initiative) ORD...
I have a jira project and I am using Xray test management tool for my test case management. I have tons of testcases in the project and would like to copy all of them to a new project. Note: We...
I have searched this to no end and have tried so many things and I still cannot get it to work. Can anyone help me please? Here is a screenshot of what I see. This is in Settings > Issues > Wor...
I have some company managed kanban project (old board view, no backlog etc.) whenever i try to create a company managed project it sync the old one while if i create a team managed kanban project it...
I am my organization's Org Admin (and a site-admin and jira-admin), yet there is a slew of team-managed projects that I cannot access... What's the deal? Everywhere I read suggests that even "private...
One user is getting email notifications and when I use the Notification Helper, it indicates no notifcation should be sent for any scenario.
I'm trying to create a workflow rule in a team-managed project. The rule is to check the 'issue's field.' The field I need checked is a custom field. Is it possible to run these wor...
Objective Status of the Subtask should be in sync with the status of the Story Scenario 1 If there is even one subtask under a story that is "In progress" state the parent status should au...
A new project manager has been exploring using Jira as a useful tool for him to keep up with tasks and dependencies. I have only ever used the software scrum boards but he was asking me questions abo...
Hi Team, We are planning for Jira application upgradation from 7.6.2 to 8.20.1 and Confluence is having 7.4.13 version - Both applications are using Crowd 2.7.2. so we need complete recommendatio...
I am having an incredibly frustrating time trying to figure out if this is even possible. Two very basic question I cannot seem to find any answers to: How do I export insight object data from Jir...
Our workflow already specifies that stories go from "refinement" to "to do." However, if I create a new story, it defaults the status to "to do." I want the initial status to be "refineme...
I had an incident in my JIRA support listings, it have the status CLOSED, but still appears as opened in the menu Open Incidents.
We are having very slowness in loading Epic Links
We just did a merge from Zendesk to Jira and I'm trying to create a dashboard that shows a weekly report of all my team members and how many tickets they solved.
Hi All I am able to access custom fields from the JIRA Python API. However there is one field or combination field to which I cannot access the second value. I have pasted a sample of the ...
Struggling to figure out how I can copy Custom Field (User Picker) from a linked record to the assignee Assignee
Hello, I noticed that the behavior of showing thumbnails in kanban, is unexpected and does not let me control or change it... I have seen that for some tasks that have attached images, they seem al...
I am trying to create a automation that will update dues dates on sub-tasks. When the value of the due changes on the story, if the subtask is not in a status of Done, it will update the subta...
Existe alguna forma de consultar la base y saber la cantidad de accesos de cada usuario en jira?
I provided to all team members following roles: user, viewer and developer. But when I try to assign them any task they don't show up on the list. How or what do I need to do in order to be able to...
Hi, I would like to generate a teams message from a Jira Automation, and mention a user in this message like the @ notation used in Jira. Unlike the @ notation is not supported, so i trie...
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ The {{fieldChange}} section is not hooked into the table of contents for the page, the bracketing and camelcasin...
My organization recently upgraded to Jira 8.20. Since that time my production environment does not show the sprint capacity as it did before the upgrade. My UAT region with the same versi...
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