Community resources
Community resources
Community resources
Jira
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Hi, We want to migrate to Jira cloud but we need to upgrate our jira server before. I have a message how says : "You need a new license for this version of Jira." But it's imposible to add so...
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Therefore, "List all Epics with Children that have a status not in (backlog or to do)" I've had a look at a few options, but don't get to what i need, which is ultimately a query to identify...
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Hi I have multiple Business testers who would be testing the same functionality as part of UAT. Is there a way to assign the same test case a test cycle to multiple users. I see there is a multiple ...
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I created a custom field and added 20 something different values to it. With this custom field I tried to create some automations when someone selects a certain value then have it do something. It wo...
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Hello, I would like to know if JIRA has any plugin or direct way to set a color or label to users. For example, we have 3 big groups and each with sub-groups where the people are added. Gr...
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Hello, Can we make a restore of the indexes directory with a external software like commvault or only with a Jira index snapshots? We have daily backups of the directory that co...
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...equest to recalculate (such as rest/servicedesk/1/servicedesk/sla/admin/task/destructive/reconstruct?force=true ) But I try to do it today and see that time of SLAs don`t changed. Case is: Issue c...
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Hi I have a ServiceDesk setup, where customers can create tickets and we have 1st level support handling all tickets. If it is a bug is it sent to 2nd level. On 2nd level do we sub prioritize the t...
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We are actually using jira software standard plan but planning to move to Premium plan for better security and to have IP allow list feature to restrict jira usage to certain places/areas ...
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Hi Team While create a Issue in Jira , I am getting below error. What I need to check
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The issue I need solved is this There is a dropdown list with 30 different types of choices, each choice has a sentence or two I would like to insert into an email when this issue goes throu...
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Hi, We've got a Jira server migration challenge which not been able to resolve. The "Epic Status" field is not showing as a locked field on source server (Jira v8.12.3) and is just included as a st...
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We have Insight Schemes where Country and Locations have been stored as objects like in below structure Object Schema Country (10) Location (20) Number in braces indicates number of objec...
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Hi All, I try to edit some issues by bulk. Issues are from one project and issue type (so the same workflow) in different statuses. Bulk for status X works fine, but for Y, Z etc doesn't. 'Edit...
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I want to be able to block any User History or Task at any time of the flow, wich means that I should be able to block them in any column of the board. I tried with the workflow, creating transition...
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Hi I need help how to delete a Jira board created by an employee that's no longer active. I am the "Administrator" and "Deleter" of the Project. Can anybody help?
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Can anyone let me know, If a user deactivates, His/Her existing Open issues should be automatically moved to their manager. How can I acheive this through Automation. We will be having revok...
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Hi, I created a component named "SuperApp Android" (screenshot). When I created a card for the Kanban board, I set the component to "SuperApp Android". However, no tab has been created in the Kan...
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A board was created within a project and some JIRA tickets are put in it's backlog. We are required to create a sprint but are the option is disabled. But we are able to create a sprint for other b...
431 views 1 0 Deleted user September 26, 2022 -
We are currently creating a new project in Jira, and in regards to the associated workflow - for each status, we would like some kind of a "pop-up" box to appear, when you move the mouse over each st...
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Hi I work with Service Desk as one project "MSSD". Then do we have a "TECH" project, where the bugs are resolved. Customers crate a MSSD incident and IF we find that it is a bug, do we create a TE...
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Hi, We want to send a "Welcome" email when user get access to jira (ie added to specific group). We don't have specific plugin yet but using something like ScriptRunner is an option.  ...
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Hello, I cannot create story in backlog. I see only Epic, Bug and Task. Under Project settings/Issue types I see following: Story, Bug, Epic, Task, Sub-Task. Project type is company-managed software.
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Hello! I am trying to create a filter that would show issues basing on Custom Field [Radio Buttons] that used to be of a specific value before changed to different value. For Example, I had issue tha...
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Hi. I have a portal with a User Picker. Once the form has been submitted, I want the email address of the user to populate another field after ticket creation. Is this possible? We are using LDAP a...
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