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automating a comment and tagging the reporter field

automating a comment and tagging the reporter field

I am trying to create an automation that posts a comment to an issue given some criteria. The comment has a message but needs to tag a dynamically pulled user - the user in the Reporter field (which is the user that created the original jira issue). Can it be done? Thanks

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Have you tried calling out the reporter by using:

[~{{reporter}}]

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I ended up using [~accountid:{{reporter.accountId}}], I wonder if what you are suggesting can do the same for me...

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Like • Jose S_ likes this

I was able to mark the user using [~accountid:{{customfield_11428.accountId}}], using a custom user field in my project.

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