Hi team, I have one dout in smart attachment for jira plugin i have created have create a project and added some files in attachement categories i tryed to change the category and ...
any advice the article is too long and complicated
Hi all! I have a problem with the time spent on Jira issues. I have an app that creates / deletes / updates the various worklogs based on an external database. In the last release of our a...
I have set up regression tests with a unique label. I have allocated each test a priority. I have also divided tests into test sets, again these have the regression test label. I need to be able to ...
Hi Support team, I am trying to pull the tickets for the following conditions. open tickets for 6 months (old and new) closed tickets for 6 months (old & new) Please suggest a JQL query. &...
I am using the Xray Rest API 2.0 to import test results (/import/execution) with the JSON format. When trying to import with a custom field in the JSON I get an error (even though the custom f...
Hi, I need customers to be able send requests by email without having user in Jira and receive notification when it is answered. Typical helpdesk I fallowed steps in this link ...
Hello, I am trying to figure it out how can I provide the team the information that the date is not yet confirmed but in TBC status, I would like to add the text TBC in front of the date (15...
Hello Everyone, Please, is it possible to make a script that calculate the sum of the loads consumed by users according to their team ? base it "not on the entity of the action" bu...
Hey i have a Task and i recently added a custom "Person" Field to it. Now i wanted to include this custom Person Field to my already existing Form, but for some reason i cant see this new Field on t...
Hello all, Do you know if (and how) it is possible to automate StartDate field in JIRA tickets? I would like to populate this value with the date when the task has been moved to a specific state (I...
Migrate the users to new user email and Need to retain all the tickets
Hi, Im configuring a new project and need to do some automation or post-function that allow me to copy several values from differents custom fields in to "Description" field. I've tried with ...
Hi Team, Currently, when a user clones a ticket all field gets cloned including "Reporter" however that is incorrect. The user who is cloning the issue should be a Reporter. The problem is Users are...
We have two versions of JIRA running with us. We have taken the backup of all the data from cloud version as .ZIP file and want to import that data to on premises version without affecting existing ...
How to delete the labels in bulk?
Hello, we configured a email domain and configure every project to send the notifications with that email. But now the default incoming mail handler jira@XXX.atlassian.net is not used s...
We have the Initiative issue type and link them as "implemented by" various Epics. How can I show a Jira dashboard gadget or Confluence macro to load the Epics that implement the initiatives? or lo...
Hello, this is the second day that my team and I have been unable to login to Jira . There is a stub "Site Maintenance" Please, help me! How can I contact technical support? Lin...
We are trying to understand the data types for the custom fields of Jira Server Platform. We couldn't find much information about it in API documentations. In the link https://developer.atlassian.co...
In the API documentation link for JIRA server platform, the schema for 'Create Issue' API is not in accordance to the example provided. It appears to be the schema for 'Update Issue' API rather than ...
How can we turn off the new atlassian editor for the description field? We already checked all our fieldconfigurations and in all of them the description field is set to use the Default-Text-Renderer...
I want to change Product field of various Jira issues using bulk operation, but on doing that all the Jira get deleted from the system
I need your help to copy their some details as we have in existing app board to newly created project List of releases List of Issue details (in the right side of screen) List of teams K...
Please, help me! How can I contact technical support? Links only lead to community and documentation My ticket: https://support.atlassian.com/requests/CA-1972475/
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