Hi all, I could use some help with a query. For a bit of background, we're using a Kanban Board with Backlog enabled, and more than once we've found that "something" has modified old Issues/Sto...
I need to see the time spent vs original estimate on my initiatives (hierarchy level above epics via advanced roadmaps). How and where can I achieve this? Side-question: Is there any way to ...
I've searched but have not been able to find more detailed information n the Jira Cloud mobile app in regards to data caching. Specifically, does the mobile app cache data locally, and is this data c...
Hello All!! for an example, I have project 'ABC' and have 10 issues in it. There are 5 labels associated with them. Now for Issue#1, the labels are [E, F, G] and for Issue#2, the labels are ...
Hi! I would like to ask a question about an automation rule. The goal of the rule is to Automatically add Labels that are the same as the sprint number to all the tasks that are in the Sprint whe...
I hope you´re doing well How can I do or which syntax to use in the following scenario I want to filter for example all the sub-issues in status "a","b","c" for a time less than a month&nbs...
As an admin, I'd like to make all but three fields read only after a certain transition. Further, I'd like to make all fields read only once the ticket is closed.
I'm attempting to create issues with a reporter that matches the ServiceNow user that created the initial ticket. Although the reporter field is available as an option for the Create Issue action, it...
Hi all, I wanted to auto-populate a custom field named scope category when I create, subtask under a backlog (below snap of the rule - this works fine ) . In the create screen the value will not b...
Hi! I have custom fields "scope" and "descoped" that are multi-select checkboxes that have the same options. I would like to create an automation that removes anything added to the descoped fr...
Hi I am having a huge problem of Epic link missing in tasks when creating under an epic without using Create button (already mentioned here https://community.atlassian.com/t5/Jira-Software-ques...
I am seeking any details you can provide regarding plans you have to offer your JIRA Ticketing SaaS solution in the IL5 GCC High environment? If it is on your roadmap, will you please provide a...
When a ticket is in the Selected for Development section of the Kanban Board and a Label is added it disappears from the board. I have not changed this board and it just started happening on 1/...
Hi, We use JIRA Data Center (on-prem) with Oracle database servers. JIRA is hosted on a server while Oracle databases on another one. When rebooting both servers (JIRA and Oracle), due to planned...
I saw a few posts for this question but they were from a few years back so I wanted an updated answer. I would like to understand all the options available.
I think the Summary Tab in the work management project is great - but it would be good if we could refine a few of the gadgets. Does anyone know of any ways that this can be done?
We have customers/reporters on tickets that are saying they are not getting customer comments emailed to them. This is working for me when I am the assignee or even just a watcher but it is rep...
Is it possible to see the number of the ticket associated with a Customer Survey Response.
We setup automation to notify changes on an Epic via Slack and it was working but the only issue was it was notifying slack for every comment even if it was locked. It seems like the Syntax for 'Com...
How do I create a filter for all tickets that mention my name in the comments?
We are setting up a new Data Center Jira instance to which we will migrate from our existing Server setup once it is working. The issue I am having is that Single SignOn does not work externally. I ...
Hello everyone, First of all, thank you a lot for taking several minutes to read/answer this. I wish to list all the child issues of a specific Epic with Scriptrunner cloud and Jira API v2....
Hi, Sorry for this post, Should be a very easy and basic question, but I don't know how to do it. I have 3 number fields. Let's call N1, N2, N3. I need a new Number Field N...
Hi, What kind of admin could make the app and authenticate it with another product? Site admins? Org admins?
Hello Our company is using several JIRA sites. One is our internal and then users have access to external JIRA sites from suppliers. Question is - It´s possible to make page/dashboard where user wil...
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