I try to create issues using jira's rest api. using this: POST /rest/api/3/issue I'm adding code blocks in issue description area. Using this data scheme: ``` const bodyData = { update: {...
We are trying to create issue (service request and incident) and assign them to support groups (work queue) using a custom field value. Tickets are created successfully but support groups are not get...
Hi Team, Is there any way to control group by field in custom chart controllable from slicer or filter? Thanks, Rahul bisht
Hi there As part of automation on my Jira Board. I am creating a story when a task is moved to 'Done' Status. What automation rules do i need to create to ensure that a link is created to the tas...
I'm using the official Jira Cloud Excel plugin in my enterprise (I'm the end user). I've been using the plugin for several months, but yesterday I started being unable to complete the authentication...
I want to import a bunch of issues I previously downloaded from Jira (to duplicate them). When matching “CSV Field” with the “JIRA field” I can’t choose “Epic Name” in the drop-down list (screenshot...
Hi, Currently i'm able to set a Custom field context based on 2 factors Issue type & Project. Is it possible to have sepperate contexts on other factors as well? some exam...
Currently we have four people with their own individual Jira license. They have requested that we set up one generic email notification which will allow a speedier response should anyone ...
Hello, I am using Jira Cloud and I am facing issues when going into a software project -> code -> connect to Bitbucket. The problem is that it automatically selects bitbucket cloud and does not...
I want to setup my hierarchy level like the following: Initiative - Capability - Epic - Story - Task But I also want the option to have Initiative - Epic - Story - Task where Capability...
Hi, I have an use case for creating (Kanban) boards that allow you to get an overview of the status of issues across different projects, but don't allow you to create, update, delete or transi...
Currently, one user is occupied with multiple issues and all of them are in progress most of the time. This is causing context switching and delays to complete the tickets. Is there any way to preven...
I have a question. Let us say, a developer creates a JIRA ticket. That JIRA ticket involves development work, once development work is completed, it requires 3-4 approvals. The approvals may be...
My workflow has been dramatically streamlined by linking JIRA tasks to Trello cards. It only works when I link a Trello card to a JIRA issue. Trello cards related to JIRA issues display links to JIR...
We are currently upgrading from Jira Server to Jira Data center. We have installed Data center license in the existing Jira server. We are setting up multi node in data center. Currently we are on Ji...
Hi! Could you please tell me how to implement a custom dropdown field, so that when you select a certain word it will appear below a normal field to be filled in manually. For example the dropdown h...
When I delete a column with the name "cut" and want to make a new one with the name "cut" it doesn't work and gives me an error: "Error creating the column Problems with the connection have occurre...
Recently I discovered that JIRA tasks can be linked to Trello cards, which greatly helps with my workflow. However, this only works well when I link a JIRA issue to a single Trello card. If I link a...
We edited the Jira issues and put 0m in the remaining time, but after some time it changes to 1d why? Jira Server version: 8.22.2
Hi, I'd like to view my to-do item, which is initiated on the story whose reporter and assignee is not me, in my active sprint. Is there any way to solve it?
Hi, I am using REST api to pull the worklog IDs. I have this endpoint to get the updated worklog Ids but i want to pull IDs for only those work log which got updated within last 24 hrs. I don't know...
Need an example I can play with to learn faster
My manager who had admin rights assigned, has left hence currently no one has admin rights now. Need to know how do I change my normal account to admin account so that new users can be added to it.&n...
I enabled the Releases features for my Software Development Project. But the Fix version field is not visible for any of the issue types. Even when I select Configure fields, there is no option to a...
Is there a way to do it without using script runner?
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| April 8, 2025 9:37 PM PDT |