I've encountered a roadblock in one of my automation workflows. Current setup of our board is we have a dev board (Board A) which contains all stories/tasks/sub-tasks/bugs for devs to work on and we ...
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I am setting up Jira Automation to create new bitbucket branches when transitioning a ticket to InProgress. However this will cause problems if a branch has already been created, Additionally in so...
Atlassian is making it hard for me to get any work done. I have an externally managed cloud account. They keep popping up a screen asking me to update my address. It blocks me from ...
I'm doing research to see how our company might be more efficient in tracking our OKRs directly in Jira. We currently are manually tracking progress on OKRs in a big spreadsheet, which requires...
I have a JIRA issue collector form with a multi-select list for the issue type. The issue types (there are four) represent physical areas within a building that can be reserved for use. The form has ...
I'm newer to Jira, very new to the admin side. My company has several projects that I take part in. To see these projects I either have to go into each project individually and expand drop downs, or...
Setting up a new Service Desk and I am seeing that some of the Form fields that I defined don't show by default in the ticket unless the Service Desk Agent clicks on 'View Request in Portal' &n...
We are currently using Initiatives --> Epic --> Stories... Has anyone used advanced roadmaps with Initiative hierarchies Theme --> Initiatives --> Epi...
If I have a project named "My DOGS" with key DOGS and I change it to "My CATS" and the key becomes CATS, would my existing issues with names like DOGS-1, DOGS-2, DOGS-3, etc, be renamed to CATS-1, CA...
I am working on an automation rule the automatically clones a task based on the time since that task has been cloned. If a task has a label 'monthly', it clones on the first day of every monthly b...
I am trying to create a button on the banner that the user can open/close the details of the banner. I have the following html code in the Announcement Banner but when using this and then try to vie...
I'm trying to add my team names as dropdown options in confiform, using dropdown field type. The team name includes the pipe character in b/w the name e.g - xx|yyy After saving the configurations, o...
Hi, I am using the Fix Version description field as a smart value which is if not mistaken a text only field. If the description contains, for example: Here is a list of points to highlight fo...
customfield_27901 == "Parent Link", but the api will not let me filter on customfield_27901, only "Parent Link" # 1) NO PARENT LINK CONDITION url = f'{site}/rest/api/2/search?jql=project={epic_ty...
customfield_27901 == "Parent Link", but the api will not let me filter on customfield_27901, only "Parent Link" # 1) NO PARENT LINK CONDITION url = f'{site}/rest/api/2/search?jql=project={epic_ty...
hi there I'm using bubble.io to build a custom job form. we use it also for other stuff and it works great. my question is, does anybody know how i can create an issue in Jira u...
Hello, we need an ability to move tickets from a Service project (team-managed) to a Software project (company-managed). When using the Move option, the data from a description field is not being re...
We need to delete several gadgets that are no longer available in our Jira and we want to know if there is any way to delete them in bulk, either through the database or through the Jira console. We ...
Is there any other way to export project keys out of into a CVS file for import? We trying to import Jira project keys into fresh-service.
Starting off, I'm PM for a small inside dev team. Before 2023 we were using Time Estimate as our time tracking of choice, and that provided many benefits. Paired with Bitbucket, devs coul...
I understand that I can configure the issue detail view, but is there a way to customize what information appears on each issue in a Kanban board? For example, right above of the purple Epic "SyH-DR...
I want to create a method of sending notifications recorrency to the approver via email. If there is any issue pending approval, I want to alert this user once a day. I've tried to do this with SLA...
The ability to post comments to JIRA from Microsoft Teams is a very useful tool. Click the eclipse, select comments in Jira, Choose one of your Jira Sites Choose one of your issues: P...
Hi all - I'm trying to trim leading whitespace from the select list of custom field options for a single custom field in my Jira instance. It has several contexts, but I'm happy working at thr...
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