Hi, I became product owner of one project on Jira last january. The problem is, the former admin of the project is gone. I'd like to get the rights of admin to permit the followind evolutions on th...
Did something get broken with search on the Parent Link field over the weekend? I have an automation that runs JQL that is failing as of this morning. I tested out the JQL and the portion that is fai...
Hello Team, We are planning to migrate from one cloud to another. To test for cloud migration, I want to create a test environment. Using the following link: https://support.atlassian.com/organizat...
I have a Jira project ORIGIN which contains a "master backlog". There's a project DESTINATION that has its project filter set so that they receive all issues with Label = 'Dev' from the ORIGIN projec...
Hi everyone, I saw that in "Standard plan", there is a limit of 500 executions for all global and multi-project rules. But does it means that for "only one project" rules there is no limit ? I did ...
Hi , I want to create a Service account in Jira Data center. Can anyone help me on that
I would like to write a automation rule to add tests to any specific test repository whenever any new test is added. I am able to add the tests to components but not sure how to add it to te...
Since May 2022, we have not been able to receive email notifications from JIRA. We have our own JIRA setup on our Server. We wondered if it is to do with gmail setting enabling the "Less Secure App" ...
Hi, Problem: We have people creating Jira Issues but not assigning them to anyone, resulting in them getting lost. While we'd ideally have a nice 'pull' arrangement whereby unassigned tickets are pu...
Hi, I have a created a team managed project using Kanban board. I am not able to Epics on the Kanban board. I used customer filter with issue type as Epic but it didn't work. I want to displ...
Our Jira Filters are showing stale data since today morning. Is there any issue with indexing or any other problem that is related to Filters showing stale / incorrect data?
Hi Forum, I have been looking at the forum but not quite found what I was looking for. 4 times a year we setup the same issues for a large number of our customers. The issues are all the same for e...
Hello! I have a question regarding migration to Jira and Confluence to the cloud. Currently I have version 8.20.0 in Jira and 7.13.7 in Confluence. Do I need to renew the version before migration or...
Hi, can anyone suggest on this. I want to automatically add exiting technical user to new project/space i will be creating. regards, Supriya
I'm trying to find all tickets with missed 'Start Date' but following query 'Start Date' is EMPTY return tickets with filled 'Start Date' and with empty 'Start Date'. Any suggestion or workaro...
Hi all, Just observed the following making JIRA REST call to update a fix.version in my JIRA instance. Any suggestions on how to identify root-cause would be much appreciated. Context:&...
We used below API and method for user creation through postman "url": "https://hostname/rest/api/2/user", "httpMethod": "POST", Request: { "name": "user1...
Hello. We are using the Jira Integration in Slack. It is helpful to use the commentary fields in Jira. But if I receive a notification in Slack by the Jira Bot and I use the comment function t...
Hi All Can someone maybe help me define if this problem is feasible? Problem: I have a Kanban board, that picks up issues (tasks) from other projects, to have an overview over our acti...
I've created a new Work Management project with Issue type Epic, Task & Sub Task. Having gone back into project setting to make some amendment. The Epic issue type will not load, and we are now u...
Hello, I noticed that whenever I run a search using the JQL field ~ "string", Jira returns all the issues whose field contains said string, OR at some point in their history contained said string, w...
We need to reindex our Jira instance - firstly we tried a background index which seemed to hit around 20% then timeout. We then tried a full reindex, which got to 14% after 30+ hours!? (it w...
Hi, We're having issues with our Jira instance where it is either taking a long time to open the edit screen, or eventually timing out without opening the screen at all. We've tracked it down to ha...
I am looking for a way of grouping by affected service and then displaying on a dashboard. In SQL i would write SELECT COUNT(*) , [Affected Service] FROM tableName GROUP by [Affected Serv...
I have tried to correct my pc settings to be the same as the cloud(Jira), but did not get it right.
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