Community resources
Community resources
Community resources
Jira
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Hi, I'm using issue key in an automation: {{destinationissue.key}} and instead of getting only the key (ABC-12345) I get the key and the summary (ABC-12345 - this is the ticket's summary) as a link....
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Im trying to create an automation - when receiving a webhook from zendesk(ticketing system) , create a task right now the only JSON body that was OK is the following one: { "t...
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Hi I have 4 fields which define the priority of the issue. the fields are single choice type with text value. I would like to define a automation that fill new fields with similar meaning, bu...
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Hi everyone, My company sets data for a range of addresses given to us by a client. We use a Kanban board to keep track of the progress of these addresses but not individually. We use the issue hier...
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Hi I have Email Notification Format set as Text in my Jira Personal Setting. Now, I am going to User Default Setting page and setting the Default outgoing email format to HTML and then I am ap...
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When I move from one status to another like "open" to "returned", I have a transition screen with assignee field. I want to make this assignee field null on a transition screen. I have five of such t...
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Hoping someone can explain what is going on with JIRA copy/paste functionality. When I copy text and paste it into the Description field of my issues, the text is pasted, however so is what looks to ...
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Hi, I don't seem to be able to add a link to a confluence doc to an issue in the Android mobile Jira app. Links that have already been made are displayed correctly. Am I missing something or is it ...
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I've got a custom Issue Type that is currently included in the Issue Type Schemes of 3 Projects. I.e., ABC: Kanban Issue Type Scheme DEFAULT I have made new custom fields, and a new custom Screen, ...
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Hello, I'm having a problem with the API endpoint "rest/api/2/field", in that I'm not returning all fields. The call itself is a success, but we're only getting 66 fields, when in ...
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I want to update the Due Date field of a subtask based on the Story Points Estimate field and Start Date field by calculating Start Date + Story Points Estimate and assigning the date to Due Date fie...
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I wanted to send each assignee an email to update the issue which are not updated in last 3 days. I referred the similar approach as mentioned here If I deduce my steps it will be something li...
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Hey All, I have a question. I want to add capacity overview on each Dev. For example Sprint Length: 14 Days Joe working: 9 days With this way I also want to show tasks as...
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Hi I am running below query on JIRA Service Desk status within quote project = ABC and resolution is not EMPTY and status was in ("Resolved","Closed") on 2023-11-30 status without quote project...
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Good evening, I have created a bunch of custom fields that I want to have on a specific issue type that is used in 3 projects, but I am failing. Is it possible to get a complete list of steps needed...
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Hi, I just created a roadmap using the top-level planning. It looks great then I clicked "Save Changes" and I can no longer view the initiatives and the linked epics on the timeline. It's...
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Hello Trying to show up the Remaining Estimate on a Backlog view, So, at a glance I can see how many actual hours were spent on each issue. Chat GPT suggestion was : To display the Remaining ...
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Hello, I have a custom screen that I am testing, and I made some changes to it but cannot get the changes to show up when going through the workflow using a test ticket. I cannot see where to ...
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I would like to create something like the Sprint Report https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-sprint-report/ using structure. I can see how to pull in t...
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Hello, for a filter, I need to pull all Epics in an Initiative and then all Stories in those Epics. parent = PROJ-100 returns a list of 16 Epics. Now I need to include all the Stories in those 16 E...
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I've got a simple rule which creates a new task in the following sprint when a certain task is moved to "In Progress" in the current sprint. This rule works just fine. My problem is that if the trig...
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Hi, I've looked, but maybe not using the right wording to find, so thought I'd try asking this amazing community of folks for some help. Scenario: I have 6 Projects all using these fields (they wi...
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If some guidance can be provided as the title says. I checked all customer notifications/emails/permission/system permission and everything is set so that she should see the notification. The funny ...
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Hi team, How to add a number to the summary of the subtask created with automation in jira cloud with smart values, example: summary : subtask 1 summary : subtask 2 The subtask number shoul...
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I am attempting to complete a cloud migration, and the Cloud Migration assistant only depicts a single option in the Cloud Destination picker What steps do you follow to add additional s...
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